A complete call center software
without the hassle

Discover all the features that will make your life easier and your customers happier

Advanced call center and collaboration features

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Call routing

Direct calls to your team all at once or sequentially, pick and choose call distribution in one click.
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Shared call inbox

Have a bird’s eye view on all the calls requiring follow-up and archive them as you go. Keep your whole team on the same page.
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Assign and comment on calls

Assign a call to a teammate, leave them an explanatory comment, and the call will pop up on their to-do list.
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Shared contacts

Create and share contacts with your team, so that everyone can see who’s on the line. (You can also keep some contacts private, if you like.)
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Unlimited concurrent calls

Make and receive as many calls as you like, on any number, at the same time.
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Call recording

Better monitor your team’s performance and the quality of your service by recording calls and listening back on them.
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Real-time modifications

Toggle your preferences and add or remove users and numbers in a single click.
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Call center analytics

Gauge your support team’s performance by keeping track of missed calls, call loads, etc.
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Extensions

Every teammate can be easily reached by dialing their 3-digit extension.
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Live feed

Get live updates on what’s going on in your call center to optimize your productivity.
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Custom filters

Easily search for any call within your app and start calling!
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Tags

Apply tags to gather important call reports from your integrations all in one place.
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Email Reporting

Receive a recap of your agent’s activity right in your email inbox.
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Blacklist numbers

Ensure you are receiving calls that you actually want, avoid spam callers and bots.
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After Call Work

Leave yourself a few minutes to gather your thoughts before a next call.

Want to know more about our upcoming features?

Follow our product roadmap in real-time and vote for the next feature here!

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