The call center software you can rely on
Empower your teams to work efficiently while ensuring call quality and reliability.
Rely on us so your customers can rely on you
Count on our excellent call quality and 99.99% uptime.
We work with best-in-class global voice carriers and invest in redundancy on every level to eliminate single points of failure. All in an effort to maintain superior call quality and ensure 24/7 business continuity—no matter where you work.
Learn more about call quality and reliability and check our status page.
"After we looked at the setup and realised how easy it was to configure everything, including the integration, we then looked at call quality. Aircall checked all the boxes."
— VP of Customer Success and Customer Care · Jobandtalent
Trust starts with security
Take comfort in knowing your data is secure.
Protecting customer data is our main priority as well as complying with the obligations set forth by GDPR. Hosted on AWS, we follow industry-leading security practices, keeping your data protected at all times with TLS 1.2 and AES 256 encryption methods to secure your data both in transit and at rest.
To learn more about the security and privacy measures we take, download our security white paper.
Feel supported along the way.
From porting and personalized onboarding to dedicated account managers and 24/5 support across EMEA, APAC, and NA, we’re here to support you so you can support your teams.
Security
At Aircall, keeping our customers’ data secure is our priority. We use cloud security tools and implement rigorous processes to offer robust product security.
Encryption
Aircall keeps your data protected at all times. Aircall uses TLS 1.2 and AES 256 encryption methods to secure your data both in transit and at rest.
Infrastructure
Aircall uses AWS as a hosting provider. AWS holds many certifications such as ISO 27001, SOC2, PCI DSS, FedRAMP, and provides for a safe and secure environment.
"The support has been really awesome and that’s a primary reason we are currently using Aircall. You want to be able to ask a question and get a quick response. The staff is more than willing to assist us and that’s solidified our partnership with Aircall."
— Head of Customer Experience · Cozy Earth
Trusted by 17,000+ companies
Read more about VoIP
Frequently asked questions
Aircall's Information security program is based on the concept of defense in layers. Our security program is aligned with ISO 27001 and SOC II standards and is constantly evolving to follow new industry best practices.
Aircall runs a thorough vendor management program designed to protect sensitive information and aimed to comply with applicable laws. Aircall evaluates new vendors to ensure they meet internal security and privacy standards.
Aircall performs regular backups of its customers’ information across availability zones.
Aircall performs penetration tests and engages independent third-party entities to conduct application-level penetration tests on a regular basis. Aircall also runs a bug bounty program.
Aircall uses AWS as a host provider and uses several availability zones.