Last Modified: 13 May 2021
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At Aircall, keeping our customers’ data secure is our priority. We use cloud security tools and implement rigorous processes to offer robust product security.


Aircall keeps your data protected at all times. Aircall uses TLS 1.2 and AES 256 encryption methods to secure your data both in transit and at rest.


Aircall uses AWS as a hosting provider. AWS holds many certifications such as ISO 27001, SOC2, PCI DSS, FedRAMP, and provides for a safe and secure environment.

Frequently Asked Questions

  • Does Aircall have an information Security Program?

    Aircall's Information security program is based on the concept of defense in layers. Our security program is aligned with ISO 27001 and SOC II standards and is constantly evolving to follow new industry best practices.

  • Does Aircall have a Vendor Management Program?

    Aircall runs a thorough vendor management program designed to protect sensitive information and aimed to comply with applicable laws. Aircall evaluates new vendors to ensure they meet internal security and privacy standards.

  • Does Aircall Backup my Data?

    Aircall performs regular backups of its customers’ information across availability zones.

  • What Measures does Aircall implement to Protect against Web Application Threats?

    Aircall performs penetration tests and engages independent third-party entities to conduct application-level penetration tests on a regular basis. Aircall also runs a bug bounty program.

  • How does Aircall Ensure a Resilient Service?

    Aircall uses AWS as a host provider and uses several availability zones.

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