The best business phone system for marketing agencies

The best business
phone system for marketing agencies

Connect with clients from any location with our mobile and desktop apps. Integrate your CRM to keep data in one place and deliver better client experiences.

Marketing, Advertising, and PR agencies choose Aircall

Your clients expect the best, and Aircall
helps you deliver

Work from anywhere—any time—with any device

Work from anywhere—any time—with any device

  • With our mobile and desktop app and SMS capabilities, stay connected with clients whether you’re at your desk, working from home, or en route to a meeting.
  • Maintain a local touch when working on cross-cultural projects or expanding into new markets by creating new numbers for 150+ countries in two clicks.

When customers see a similar area code to theirs, I think they feel a lot more at ease and are a lot more likely to pick up the phone. It helps build a better rapport between us and our customers.

—Owen Pickrell, Head of Sales
@ Disciple Media

Keep all client interactions in  one place

Keep all client interactions in
one place

  • Integrate Aircall with 100+ business tools to maintain a 360-degree view of client interactions, whether they took place via phone, email, chat, or text.
  • CRM-integrated Insight Cards display caller information and recent interactions as soon as the phone rings. Custom call tags give at-a-glance context to conversations.

Everything is in one spot now, whereas before we were using all those tools, and you would have to move between a million windows. It’s a lot more efficient when you have everything centralized.

—Jessica Card, Senior Director of Content Acquisitions
@ Jukin Media

Improve project workflow and collaborate more effectively

Improve project workflow and collaborate more effectively

  • Efficiently grow your client base with productivity-enhancing features like click-to-dial and auto-saved call notes and tags.
  • Keep important calls from slipping through the cracks and direct callers to the right team every time with custom call routing and drag-and-drop IVR. Provide context to your colleagues before transferring calls using warm call transfer.
Enjoy reliable call quality and  great support

Enjoy reliable call quality and
great support

  • Built on AWS with multiple data centers globally, we deliver the highest-quality communications with 99.99% uptime, opus codec audio transmission, and dynamic carrier switching.
  • We offer support by chat, email, and phone from our offices across EMEA, APAC, and North America, plus we provide a dedicated Account Manager for every customer.

The most valuable thing for me is that my teams are always able to access a reliable phone system. Even if one of our other systems goes down, we’ll always be able to reach out to our prospects with Aircall.

—David Grube, Director of Business Development
@ Emplifi

discover our integrations

Connect to the business tools you love

  • Hubspot

    Hubspot

  • Salesforce

    Salesforce

  • Front

    Front

  • Microsoft Teams

    Microsoft Teams

  • monday;com

    Monday.com

  • 48px

    Leadsbridge

The phone system marketing agencies love

  • Open API and 100+ integrations

    Reallocate the time you save by integrating into existing workflows, CRMs, help desks, and other business productivity tools to sell more.

    Open API and 100+ integrations
  • Call routing and IVR

    Easily set up and adjust routing rules and IVR to make sure callers are guided to the right team on their first try.

    Call routing and IVR
  • Mobile and desktop app

    Connect to your colleagues and clients from wherever you have an internet connection—whether you’re on your phone or on your laptop.

    Mobile and desktop app

Key Features

  • Insight Cards

    See more context behind every inbound call by pulling related data from other apps into view.

  • SMS

    Reach clients directly by sending SMS from Aircall numbers straight from the app.

  • Call Tags

    Use custom tags to identify call outcomes and topics raised at a glance.

  • Set up a smart IVR directory that automatically guides callers to the correct team on their first try.

  • Give your teammates the option to quickly speak to one another before transferring a live call.

  • Call Recording

    Review call recordings to help confirm details, monitor quality, and guide training sessions.

  • Business Hours

    Set customized schedules to confirm exactly when each of your numbers are available to receive calls.

  • Direct calls to the correct teammates every time by customizing distribution and ring rules.

  • Give inbound callers the option to remain in queue until one of your agents is available to talk.

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Ready to keep your teams connected?

The phone system for modern business