The best business phone system for marketing agencies

Connect with clients from any location with our mobile and desktop apps. Integrate your CRM to keep data in one place and deliver better client experiences.

The best business phone system for marketing agencies

Marketing, Advertising and PR agencies choose Aircall

Your clients expect the best and Aircall helps you deliver

Work from anywhere—any time—with any device

  • With our mobile and desktop app and SMS capabilities, stay connected with clients whether you’re at your desk, working from home or en route to a meeting.

  • Maintain a local touch when working on cross-cultural projects or expanding into new markets by creating new numbers for 150+ countries in two clicks.

Work from anywhere—any time—with any device

"When customers see a similar area code to theirs, I think they feel a lot more at ease and are a lot more likely to pick up the phone. It helps build a better rapport between us and our customers."

—Owen Pickrell, Head of Sales at Disciple Media

Keep all client interactions in one place

  • Integrate Aircall with 100+ business tools to maintain a 360-degree view of client interactions, whether they took place via phone, email, chat or text.

  • CRM-integrated Insight Cards display caller information and recent interactions as soon as the phone rings. Custom call tags give at-a-glance context to conversations.

Keep all client interactions in  one place

"We started searching for a provider that seamlessly integrated with Zendesk that could be used across teams and that we could easily manage."

Guillaume Rieu, Head of Customer Care at SendinBlue

Improve project workflow and collaborate more effectively

  • Efficiently grow your client base with productivity-enhancing features like click-to-dial and auto-saved call notes and tags.

  • Keep important calls from slipping through the cracks and direct callers to the right team every time with custom call routing and drag-and-drop IVR. Provide context to your colleagues before transferring calls using warm call transfer.

Improve project workflow and collaborate more effectively

Enjoy reliable call quality and great support

  • Built on AWS with multiple data centres globally, we deliver the highest-quality communications with 99.95% uptime, opus codec audio transmission and dynamic carrier switching.

  • We offer support by chat, email and phone from our offices across EMEA, APAC and North America, plus we provide a dedicated Account Manager for every customer.

Enjoy reliable call quality and  great support

"The most valuable thing for me is that my teams are always able to access a reliable phone system. Even if one of our other systems goes down, we’ll always be able to connect to our prospects with Aircall."

—David Grube, Director of Business Development at Emplifi

Connect to the business tools you love

Discover our integrations

The phone system marketing agencies love

Open API and 100+ integrations

Open API and 100+ integrations

Reallocate the time you save by integrating into existing workflows, CRMs, help desks and other business productivity tools to sell more.

Call routing and IVR

Call routing and IVR

Easily set up and adjust routing rules and IVR to make sure callers are guided to the right team on their first try.

Mobile and desktop app

Mobile and desktop app

Connect to your colleagues and clients from wherever you have an internet connection—whether you’re phone or on your laptop.

Key features

Insight Cards

See more context behind every inbound call by pulling related data from other apps into view.


Reach clients directly by sending SMS from Aircall numbers straight from the app.

Call Tags

Use custom tags to identify call outcomes and topics raised at a glance.

Interactive Voice Response (IVR)

Set up a smart IVR directory that automatically guides callers to the correct team on their first try.

Warm Transfer

Give your teammates the option to quickly speak to one another before transferring a live call.

Call Recording

Review call recordings to help confirm details, monitor quality and guide training sessions.

Business Hours

Set customised schedules to confirm exactly when each of your numbers is available to receive calls.

Call Routing

Direct calls to the correct teammates every time by customising distribution and ring rules.

Call Queuing

Give inbound callers the option to remain in the queue until one of your agents is available to talk.

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Ready to keep your teams connected?