Call Routing

Map out the most effective route to satisfying conversations.

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Plot the best path

Call cascading

Automatically send calls to teammates organized in a pre-set order. Simply set your preferred sequence from your dashboard.

Customized call distributions

When call cascading is turned on, each teammate's phone will be called in the specified order. Once the call is answered, no additional numbers will ring.

Make your own rules

Set up call cascading rules based on fit, availability, or any other variable. You can always update assignments in real time from your dashboard.

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The phone system for modern business