Do you know what really motivates your sales reps? You might think it’s an easy answer: money. But it’s not that simple. Sales reps generally fall into two categories—or somewhere in between. Understanding what motivates each of your sales reps is the key to unlocking their best performance. The illustration below shows You-kai Cho’s interpretation […]
The right small business phone system makes life at work better and easier for everyone in the company. And in terms of configurations and features, there’s more choice than ever when it comes to selecting a small business phone system. Despite this, many businesses are still running on traditional phone systems and believe they don’t […]
When it comes to the workplace, there’s plenty to distract us. The pandemic and doom-scrolling on our phones might be the current trends, but retaining focus in your job has long been one of the biggest workplace challenges. And this is especially true for sales teams. That’s because when it comes to sales, the pace […]
Creating memorable experiences for prospects and customers alike is perhaps the most underrated resource of a sales team. Last year, 41.2% of salespeople agreed that the phone is still the most effective sales tool at our disposal. And with so much relying on a call, it makes sense for these conversations to be as meaningful […]
From using new technologies to improving your conversation, there’s always room to develop your sales approach. And not only is learning an ongoing part of mastering the sales craft, but it’s also central to scaling a high-performing sales team. Here we show you how professional development can help you successfully scale your sales operation. The […]
When considering how to upgrade your sales process, start by focusing on your product value. Value-based selling might sound simple, but it can easily be lost in the sales journey. Sales teams are there to sell, of course, but that doesn’t mean they should ever lose sight of the value of what they’re selling. Unless […]
Few teams face the level of competition that salespeople do. In an era of globalized business and instant digital connection, every potential customer has untold options at their fingertips. For salespeople, that means delivering a standout customer experience is essential. And, one of the most powerful ways of doing this is by creating a personalized […]
When you search “cold calling guide” on Google, you see 116,000,000 results. Cold calling, it turns out, is not dead. It is alive and well and still in high demand. This disproves the many articles proclaiming that cold calling is dead. Another quick search and you will find industry leaders, such as Dmitri Akhrin, president […]
Strong sales teams are always iterating their lead nurturing process. It’s not enough to just create a strategy and hope for the best—it only works if you continue to improve and tweak it based on what’s working and what’s not. That’s why we collaborated with Teamleader to gather the latest tips and best practices for […]
In 2022, the days of the long sales lunch are coming to a close. After decades of technological innovation and two years of pandemic disruption, closing a deal today is about so much more than picking up the tab. This is clearer now than ever, with 64% of sales leaders who transitioned to remote selling […]
Consultative selling, also known as needs-based selling, is a sales tactic in which the seller acts primarily as an advisor, focused on helping a prospect solve one or more critical business issues. The ideal conclusion to the conversation, of course, is that the prospect decides the seller’s product or service is the best path to […]
From spending all day roasting a turkey to waking up early for Black Friday shopping, we don’t need to tell you that the holidays are well underway. As the end of the year quickly draws to a close, how can you take full advantage of all Aircall’s cloud-based phone system has to offer? That’s where […]
The first thing people do when they wake up? Grab their cell phone. From checking texts and emails to scrolling through social media feeds, phones help people stay connected to the world around them. That’s why it’s no surprise companies—and specifically sales teams—are shifting to a mobile-first approach. By investing in mobile-first technology, sales reps are […]
Employee engagement is more than just getting things done—it’s identifying with what you do. As a business owner, you need to create an environment where there is meaning behind the tasks your employees do. Why is this important? Well, engaged employees are more likely to perform consistently well, advocate for your business, and help their […]
Beyond hitting your sales goals, focusing on professional development is key to growing your career. Taking courses, attending conferences and events, and networking are all great strategies, but heading to the stacks is one of the easiest ways you can boost your sales knowledge. So whether you fell into sales or chose it (and whether […]
The best product or service in the world will never get off the ground without a high-performance sales team to close its deals. Developing a team like that requires you to attract and retain top-level sales talent. That means building the best sales compensation model you can to incentivize your sales professionals. But your sales […]
When was the last time you asked yourself if your business had a good SMS strategy? In today’s digitally connected world, more and more people keep their mobile phones within close range. As a result, SMS (short message service) text messages have become a common way to communicate using mobile devices. The SMS function is […]
Using a predictive dialer or an auto dialer in place of manually dialing calls is like the difference between walking to work or taking a high-speed commuter train. You get to your destination a whole lot faster. There’s no time wasted looking up phone numbers or punching them in. Sales and support agents don’t have […]
The phone system for modern business
