Technology has completely transformed the way we do business. Whether it be through data-driven forecasting, automation, or the growth of eCommerce, the way companies operate is drastically different than it was 10 years ago. So how do businesses compete in this fully digitized world? By investing in revenue operations, better known as RevOps. Let’s dive […]
Trust is the fuel in the motor of relationship marketing: If it’s missing, nothing works. That’s why a positive customer journey starts with a well-conceived lead-nurturing and follow-up process. If you go beyond merely addressing prospects and successfully build a personal relationship with them, it’s only natural for contact quality to improve. Above all, this […]
Having fast and easy access to data is a real game changer: It provides your teams with precise information about the impact of their strategies. The right technology and the right sales acumen will make your sales team unstoppable. We’ve got a lot of experience helping SDR managers understand their team’s performance through numbers, so […]
Most businesses focus on acquiring new customers to make more sales. That’s what’s required for any business to continue operating and growing. However, most human beings don’t enjoy being sold to. The world has moved on from the hard sell and avoids salespeople who are too pushy. So how can you adapt if you want […]
Do you know what really motivates your sales reps? You might think it’s an easy answer: money. But it’s not that simple. Sales reps generally fall into two categories—or somewhere in between. Understanding what motivates each of your sales reps is the key to unlocking their best performance. The illustration below shows You-kai Cho’s interpretation […]
The right small business phone system makes life at work better and easier for everyone in the company. And in terms of configurations and features, there’s more choice than ever when it comes to selecting a small business phone system. Despite this, many businesses are still running on traditional phone systems and believe they don’t […]
When it comes to the workplace, there’s plenty to distract us. The pandemic and doom-scrolling on our phones might be the current trends, but retaining focus in your job has long been one of the biggest workplace challenges. And this is especially true for sales teams. That’s because when it comes to sales, the pace […]
Creating memorable experiences for prospects and customers alike is perhaps the most underrated resource of a sales team. Last year, 41.2% of salespeople agreed that the phone is still the most effective sales tool at our disposal. And with so much relying on a call, it makes sense for these conversations to be as meaningful […]
From using new technologies to improving your conversation, there’s always room to develop your sales approach. And not only is learning an ongoing part of mastering the sales craft, but it’s also central to scaling a high-performing sales team. Here we show you how professional development can help you successfully scale your sales operation. The […]
When considering how to upgrade your sales process, start by focusing on your product value. Value-based selling might sound simple, but it can easily be lost in the sales journey. Sales teams are there to sell, of course, but that doesn’t mean they should ever lose sight of the value of what they’re selling. Unless […]
Few teams face the level of competition that salespeople do. In an era of globalized business and instant digital connection, every potential customer has untold options at their fingertips. For salespeople, that means delivering a standout customer experience is essential. And, one of the most powerful ways of doing this is by creating a personalized […]
When you search “cold calling guide” on Google, you see 116,000,000 results. Cold calling, it turns out, is not dead. It is alive and well and still in high demand. This disproves the many articles proclaiming that cold calling is dead. Another quick search and you will find industry leaders, such as Dmitri Akhrin, president […]
Strong sales teams are always iterating their lead nurturing process. It’s not enough to just create a strategy and hope for the best—it only works if you continue to improve and tweak it based on what’s working and what’s not. That’s why we collaborated with Teamleader to gather the latest tips and best practices for […]
In 2022, the days of the long sales lunch are coming to a close. After decades of technological innovation and two years of pandemic disruption, closing a deal today is about so much more than picking up the tab. This is clearer now than ever, with 64% of sales leaders who transitioned to remote selling […]
Consultative selling, also known as needs-based selling, is a sales tactic in which the seller acts primarily as an advisor, focused on helping a prospect solve one or more critical business issues. The ideal conclusion to the conversation, of course, is that the prospect decides the seller’s product or service is the best path to […]
From spending all day roasting a turkey to waking up early for Black Friday shopping, we don’t need to tell you that the holidays are well underway. As the end of the year quickly draws to a close, how can you take full advantage of all Aircall’s cloud-based phone system has to offer? That’s where […]
The first thing people do when they wake up? Grab their cell phone. From checking texts and emails to scrolling through social media feeds, phones help people stay connected to the world around them. That’s why it’s no surprise companies—and specifically sales teams—are shifting to a mobile-first approach. By investing in mobile-first technology, sales reps are […]
Employee engagement is more than just getting things done—it’s identifying with what you do. As a business owner, you need to create an environment where there is meaning behind the tasks your employees do. Why is this important? Well, engaged employees are more likely to perform consistently well, advocate for your business, and help their […]
The phone system for modern business
