E-commerce has taken the world by storm, and the past few years have only catapulted its growth. As this new trend expanded, we learned more and more about it and the people and businesses behind it. Thinking that the strategies that drive sales in stores will have the same effect in an online setting is […]
Online and offline, high-velocity sales (HVS) has been trending in sales strategy conversations. Partly because it promises laser-focused sales productivity insight but also for the general time savings it brings in pipeline management efficiency. Which salesperson would say no to that? That’s the HVS elevator pitch. But it’s important to get beneath the surface-level benefits […]
At Aircall, we believe our connected business phone system helps you leverage the business tools you already have, including your CRM, help desk, e-commerce tools, and more. When you explore our App Marketplace, it‘s easy to see the value of one-click integrations with tools like Bloobirds, an industry-leading sales enablement tool. To see how customers […]
Besides strong negotiation skills, successful salespeople have one thing in common: impeccable time management. A part of that is knowing when to stop chasing bad leads. And it’s not always obvious. Prospects can give mixed signals, causing bad leads to appear full of promise. This hard-to-teach sixth sense of sales comes with the intuition of […]
As your start planning for the coming year, optimizing your sales win rate is probably a top priority. To gain a deeper understanding of how to improve it, let’s first take a look at how to define it, calculate it, and why it’s important. How to Define Your Sales Win Rate As our partners at […]
Savvy operations managers have a nose for finding ever-smarter ways to improve operations management. Where others navigate obstacles with clunky workarounds, ops managers see an opportunity for leaner processes. The trouble is that even the smoothest operations flows have a habit of falling back out of alignment. And gained efficiencies are worth little if not […]
Sales analytics software injects an evidence-based strategy back into sales management. Sales leaders’ days are governed by decisions. Those decisions are already based on a level of insight into a team’s performance. But what if you could unlock critical information that provides data-driven strategies to equip you and your team to better internalize and apply […]
It’s no surprise that every business needs customers. But to generate more leads, it clearly pays to prioritize the customer experience. As a result, customers are more likely to stay and recommend you. But how can you tell if you’re making progress? It’s all about the KPIs you decide to measure—both on an individual and […]
Technology has completely transformed the way we do business. Whether it be through data-driven forecasting, automation, or the growth of eCommerce, the way companies operate is drastically different than it was 10 years ago. So how do businesses compete in this fully digitized world? By investing in revenue operations, better known as RevOps. Let’s dive […]
Trust is the fuel in the motor of relationship marketing: If it’s missing, nothing works. That’s why a positive customer journey starts with a well-conceived lead-nurturing and follow-up process. If you go beyond merely addressing prospects and successfully build a personal relationship with them, it’s only natural for contact quality to improve. Above all, this […]
Having fast and easy access to data is a real game changer: It provides your teams with precise information about the impact of their strategies. The right technology and the right sales acumen will make your sales team unstoppable. We’ve got a lot of experience helping SDR managers understand their team’s performance through numbers, so […]
Most businesses focus on acquiring new customers to make more sales. That’s what’s required for any business to continue operating and growing. However, most human beings don’t enjoy being sold to. The world has moved on from the hard sell and avoids salespeople who are too pushy. So how can you adapt if you want […]
Do you know what really motivates your sales reps? You might think it’s an easy answer: money. But it’s not that simple. Sales reps generally fall into two categories—or somewhere in between. Understanding what motivates each of your sales reps is the key to unlocking their best performance. The illustration below shows You-kai Cho’s interpretation […]
The right small business phone system makes life at work better and easier for everyone in the company. And in terms of configurations and features, there’s more choice than ever when it comes to selecting a small business phone system. Despite this, many businesses are still running on traditional phone systems and believe they don’t […]
When it comes to the workplace, there’s plenty to distract us. The pandemic and doom-scrolling on our phones might be the current trends, but retaining focus in your job has long been one of the biggest workplace challenges. And this is especially true for sales teams. That’s because when it comes to sales, the pace […]
Creating memorable experiences for prospects and customers alike is perhaps the most underrated resource of a sales team. Last year, 41.2% of salespeople agreed that the phone is still the most effective sales tool at our disposal. And with so much relying on a call, it makes sense for these conversations to be as meaningful […]
From using new technologies to improving your conversation, there’s always room to develop your sales approach. And not only is learning an ongoing part of mastering the sales craft, but it’s also central to scaling a high-performing sales team. Here we show you how professional development can help you successfully scale your sales operation. The […]
When considering how to upgrade your sales process, start by focusing on your product value. Value-based selling might sound simple, but it can easily be lost in the sales journey. Sales teams are there to sell, of course, but that doesn’t mean they should ever lose sight of the value of what they’re selling. Unless […]
The phone system for modern business
