A local number or geographic number is specific to one region (like a country, town, or city). Local phone numbers are frequently used by businesses based in one country but operating in another (or several others) to place outbound calls to customers, for all the reasons we’ve covered above. They can also be used for inbound calls, billed to your customer at the same national rate as normal phone calls.
Local numbers include country code prefixes. Each country has an assigned country code of its own. There are two further codes embedded in phone numbers that are equally important to know about. The first is the Exit Code, also known as the International Access Code/International Direct Dialing (IDD) code that automatically redirects phone calls to a foreign country. The second is the National Trunk Prefix which is only used in the number when dialing locally within a country.
Common country codes include:
- USA & Canada: +1
- France: +33
- Spain: + 34
- UK: +44
- Germany: +49
- Australia: +61
A toll-free number is a phone number that's free of charge for the customer placing the call. Any call fees are incurred by the company on the receiving end. However, toll-free numbers can only be called by numbers with the same country code. Toll-free numbers are ideal for designated free support and sales lines where large volumes of customers dial in, but are less effective for outbound calls.
Aircall offers both local numbers as well as toll-free numbers, to suit all your sales and support phone needs. What’s more, Aircall transforms your existing devices into advanced call center systems that do so much more than generate international phone numbers.