Live in-call guidance for every rep, so high-stakes conversations are handled in real time, not in hindsight.
100% secured. No credit card required.
It's like having a sales coach with them, guiding the conversation the whole time.
Most AI tools show up after the fact. AI Assist is there for every stage.
Live transcripts handle any accent or audio condition so reps follow every conversation accurately, without repetition.
Surface BANT, SPICED, MEDDIC, or your own methodology live during calls. Every customer qualified and supported to the standard you set.
Real-time cues surface when tough questions land. Reps respond with confidence, not with "let me get back to you".
Every output — summaries, tags, scores, live prompts — calibrated to your business. Not a generic version of it.
Based on Aircall's ROI analysis for a 10-agent team making 300 calls/agent/month at an average wage of $31/hour. †AHS Pipeline Innovation.
*AHS Pipeline Innovation, new hires with no prior sales experience.
Every call scored on your custom criteria. Reps see their own scores immediately, so coaching conversations start from a shared understanding.
Deal stage, topic, objection type, and outcome — categorised automatically using your tags. No manual work. Every call searchable and reportable from the start.
Recurring topics, sentiment, and themes tracked across every conversation. You see what customers keep bringing up, and where your team needs attention.
No dashboards to build, no reports to run, no digging through call recordings.
7x faster
"Same day, I'm able to have a plan of action on how to solve that problem. It kills any need to track or make notes of interactions. It's all just there."
New starters
sounding like veterans
"If we can make a new starter sound like they've been doing it for years because they have the right knowledge and resources behind them, that's a competitive advantage."
$500
"Things change fast across our accounts, and one wrong answer can cost us $500. Before AI Assist, our team was digging through wikis and Slack mid-call. Now, live prompts surface as they speak, so teammates stay accurate, confident, and focused."
New releases ship regularly. Real-time coaching improvements, accuracy gains, and workflow features, without any action on your end.
Aircall's Professional plan comes with conversational intelligence. Add AI Assist Pro for real-time coaching, follow-up task automation, and automated call scoring.
WHAT'S INCLUDED
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560%
Monthly ROI
For a team of 10, AI Assist Pro costs $490/month and delivers over $3,200 in extra monthly value through faster admin, improved call outcomes, and coaching at scale.
AI Assist Pro ($49/user/month) covers every stage of the call. Before: Contact Insights and Company Context surface before you pick up. During: live transcription, live prompts, and playbooks keep reps on track in real time. After: custom call summaries, automatic CRM updates, call scoring, and follow-up drafts are handled automatically. Your Professional plan already includes conversational intelligence — AI Assist Pro adds the live coaching and automation layer on top.
Most teams are live in under an hour. Playbooks and scoring rules take about 15 minutes to configure. Company Details takes 1 minute — auto-generates from your website URL. No hardware, no IT project.
No. AI Without Recording mode lets your team use all AI Assist Pro features — summaries, scoring, playbooks, live prompts — using transcripts only. No recordings stored. Useful for teams with privacy or regulatory requirements.
Transcription Redaction automatically removes sensitive information — PCI payment data, PII personal information, PHI medical information — before it's stored. Configurable at company level or per number.
Your call transcripts and recordings are already stored in the EU from day one. We're extending EU storage to all AI and conversation data through 2026, and we process in the EU where possible - so teams with European data requirements can use Aircall with confidence.
Aircall uses a proprietary evaluation framework to continuously benchmark and select best-in-class AI providers across accuracy, speed, and security. Different features run on different models: transcription uses industry-leading speech recognition, while summaries, scoring, and sentiment analysis are powered by frontier language models through a secure, enterprise-grade infrastructure. Your data is never used to train AI models.
For a team of 10, AI Assist Pro delivers over $3,200 in monthly value through faster admin, better call outcomes, and coaching at scale — for $490 a month. That's a 560% monthly ROI. The bigger cost driver for most teams isn't the software. It's admin time, missed coaching moments, and calls that never get reviewed.
AI Assist works in the background. Reps don't need to change how they work. Call summaries, CRM updates, tagging, scoring, and follow-up drafts happen automatically after every call. Live prompts and playbooks appear on-screen during calls without reps needing to trigger them. Most teams see strong adoption in the first week because the product removes work rather than adding it.
Set up in under an hour. No hardware. No IT project. Your team's first coached call is closer than you think.
