Why Use Aircall's Conversation AI
Less admin, more time
Take back control by reducing your team’s pre- and post-call admin while saving yourself up to 50% of time spent on call reviews.
More insights, better coaching
Gain better visibility over agent performance so you can pinpoint areas for improvement and coach your team to success.
Better performance, impressive results
Level up your team to drive revenue and customer satisfaction from every conversation with productivity-enhancing and insight-revealing features.
Simple Yet Powerful AI Features
Level up productivity and performance with Aircall’s ever-expanding range of AI features.
Instantly grasp the essence of a conversation, ensuring vital takeaways are never missed.
Swiftly identify and categorize key discussion points for faster decision-making.
Understand speaker dynamics and caller engagement levels to enhance team performance.
Call & Voicemail
Review calls faster and identify coachable moments to unlock efficiencies and improve performance.
Choose the best Aircall AI package for you
/licenseper month, applied on all Aircall licenses
Call Summaries NEW
Key Topic Recognition NEW
Talk-to-Listen Ratios NEW
Transcription API COMING SOON
Text Search COMING SOON
All features in the AI Starter package, plus:
Sentiment Analysis NEW
Keyword Tracking COMING SOON
Coaching Playlist COMING SOON
Call Scoring COMING SOON
Additional AI-powered team coaching features
Aircall AI is currently available in English, with more languages coming soon.
Frequently Asked Questions
Aircall AI uses generative AI to produce text, such as call summaries, based on dialogue between two speakers.
This innovative technology can unlock value for Sales and Support Managers who want to review calls faster, enable efficient team coaching, and drive CSAT and conversion with enhanced agent performance.
Aircall AI is currently available for calls made in English, but it can be purchased by customers in any country. We look forward to adding additional languages, and we will prioritise new languages for Aircall AI based on customer demand.
No. Your call data, including recordings and transcripts, are protected and not provided to any third parties outside of Aircall or used to train any internal or third-party AI models.
AI Starter is available at the price listed above, with the cost applied to all Aircall licenses. This means that the number of AI Starter licenses provisioned will be equal to the number of standard Aircall licenses on your account. There are no additional usage fees based on the number of calls that are being transcribed and enriched with AI-generated content.
Our more advanced plan, AI Coach, is coming soon. The price is to be determined, but we aim to keep AI-powered coaching features accessible and fairly priced for our customers.
AI-generated call summaries, key conversation topics, and talk ratios will be available on the call transcript and recording page. Call transcripts and recordings can easily be accessed from Aircall’s Conversation Center, which stores all recorded conversations. By clicking on a call or voicemail in the Conversation Center, Sales and Support Managers can quickly gain insight from the content generated by Aircall AI.