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Customer stories

Customer stories

True tales of how our customers grew closer to theirs.

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Customer stories

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Industry
  • Property investment
  • Health
  • Financial Services & Insurance
  • Legal Services
  • Vehicles & Transportation
  • Travel, Hospitality & Leisure
  • Business Productivity Tools
  • Education & E-learning
  • HR & Recruitment
  • Marketing & Communication
  • Consulting & Professional Services
Region
  • UKI
  • EMEA
Use case
  • Sales
  • Support
  • Customer Success
  • Operations
Integration

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    Alternative Airlines
    Alternative Airlines

    Alternative Airlines

    Travel, Hospitality & Leisure

    “We started using Aircall in January 2020, just a couple of months before the pandemic hit. It was perfect timing -I don’t know how we would have effectively serviced our customers otherwise. Aircall expertly saved us”.

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    Adyen
    Adyen

    Adyen

    Financial Services & Insurance

    “Aircall’s startup mentality and tech-first approach was something we recognised... We understand the ‘no is not an answer’ mindset!”

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    GetGround
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    GetGround

    Sales

    Discover how Aircall is helping the growing team of GetGround with a phone system that meets its needs and adapts to its pace of change.

    Balance
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    Balance

    Sales & Support

    “For Balance, Aircall is not just a tool to manage outbound or inbound calls. We’re a call centre. It’s not simply a question of ‘Is Aircall useful, and how?’ – Balance is actually more of an example of what it looks like to build a business on Aircall. In short, it’s the backbone of our business.”

    Superscript
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    Superscript

    Sales & Support & Customer Success & Operations

    Superscript needed an easy-to-implement and cost-effective phone solution. Find out how Aircall helped them stay connected.

    Plexus
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    Plexus

    Sales

    : Find out how Plexus uses Aircall to monitor team performance and create a positive and memorable experience for its customers.

    Trussle
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    Trussle

    Support

    Trussle's Head of Customer Experience shares how his team is taking huge strides in improving customer experience and why Aircall and HubSpot are a central part of that plan.

    Fixter
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    Fixter

    Support

    Fixter simplifies car maintenance by using Aircall’s business phone system to deliver a satisfying customer experience and create valuable feedback loops.

    SumUp
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    SumUp

    Sales

    “We are getting tremendous feedback from agents using Aircall. As a result, our phone-based activity has increased by 30%, and that should naturally be reflected in our sales figures.”

    Alternative Airlines
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    Alternative Airlines

    Support

    “We started using Aircall in January 2020, just a couple of months before the pandemic hit. It was perfect timing -I don’t know how we would have effectively serviced our customers otherwise. Aircall expertly saved us”.

    Refract
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    Refract

    Sales

    “From the five minutes it takes to set Aircall up, you can immediately start analysing calls – it’s extremely cool to see how quickly you can get started.”

    Stretford Public Hall
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    Stretford Public Hall

    Support

    “We’re providing valuable data up the chain of command. They want to know that we're doing a good job, and they want to know how much demand there is for our services.”

    Global Shares
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    Global Shares

    Sales

    “As soon as I saw it, I thought: this is really simple, straightforward and slick. You’ll find a lot of tools that claim to do what Aircall does, but in reality their technology can’t compete. Aircall not only has the tech capabilities, it’s also extremely easy to use.”

    MyTutor
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    MyTutor

    Customer Success & Sales

    We want to be able to put data, and the customer-centricity of a support channel powered by data, at the very heart of our operational offering.”

    Lynk
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    Lynk

    Sales & Support & Customer Success

    Lynk uses Aircall’s HubSpot integration to scale knowledge worker recruitment and global customer communication.

    Disciple Media
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    Disciple Media

    Sales

    Using Aircall’s business phone system, Disciple Media boosts sales call volume by 45%.

    Mail Manager
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    Mail Manager

    Sales

    “The Aircall HubSpot integration is the best I’ve ever seen.” ⸺ Ed Sharp, Mail Manager Sales Operation Manager

    Sales Confidence
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    Sales Confidence

    Sales

    “As a business led entirely by our phone system, I was worried that call quality would dip as we all began to work remotely. In that sense, VoIP put all my fears to rest. Aircall surpassed all my expectations.”

    Adyen
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    Adyen

    Support

    “Aircall’s startup mentality and tech-first approach was something we recognised... We understand the ‘no is not an answer’ mindset!”

    Trekksoft
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    Trekksoft

    Sales

    "We don’t have an office building filled with an unlimited sales team. We have dedicated business development staff who prefer to take a personal approach in understanding each supplier’s business."

    Ready to build better conversations?

    Aircall runs on the device you're using right now.

    Schedule a demo