The phone system for ROI-driven IT and operations teams
A secure call center solution set up in minutes—with new users and numbers created in seconds—that fits seamlessly within your existing infrastructure.
Global IT and operations leaders choose Aircall
Your customers expect the best, and Aircall helps you deliver
Connect with 100+ business tools in one click
Aircall connects with the tools your company is already using, including CRMs like Salesforce and HubSpot and reporting tools like Plecto.
Easily integrate with any other tool and create custom workflows and automations using our open API.
"Having all the information in a single platform, Salesforce, allows us to monitor the activity of our agents, have visibility over the sales cycle, and identify which levers can be used to improve our processes and motivate our teams."
— Ambroise Prieur, Contact Centre Administrator @ SumUp
Enable more autonomous customer-facing teams
Aircall makes it easy for nontechnical teams to be autonomous. New numbers and users can be created in a matter of clicks, and training new users is simple with our easy-to-use interface.
This means you can spend less time on troubleshooting and onboarding and more time working on strategic projects.
"What mattered the most to us was to be able to make the support teams autonomous. We are a rather small IT team and we didn’t want to spend so much time troubleshooting phone issues any longer."
— IT Project Manager @ Caudalie
Stay connected and track call activity from anywhere
Aircall’s cloud-based phone system keeps your teams connected when working remotely or even when moving offices—no expensive hardware or costly installations are required.
Advanced analytics provide the ability to dig deep into readily available data, with filters that allow you to break down data by user, team, and line activity.
"Because we had Aircall implemented as our centralized phone system, it was like nothing had changed. Everything was cloud-based, so we were able to just keep operating in exactly the same way. There’s no way we could have handled the pandemic with our previous phone system."
— Julius Holmefjord-Sarabi, CTO and CFO @ Aureus Academy
Maintain security, call quality and reliability.
Built on AWS with multiple data centers globally, we deliver the highest-quality communications with 99.99% uptime, opus codec audio transmission, and dynamic carrier switching.
We take security seriously, with role-based access control to keep your data protected, and Single Sign-on* for you to securely login via your normal identity provider.
*Availability subject to certain conditions. Please contact our Sales team or your Account Manager for more details.
Connected to the tools you love
The leading app ecosystem for voice. Aircall talks to all of your critical tools and workflows.
The features IT & operations leaders love
Monitor performance on real-time dashboards to make data-driven decisions. Use our powerful API to plug Aircall into any data source to manage reporting all in one place.
1-click integration with the tools you already have
Connect your VoIP data with over 90 integrations and take control of your voice workflows with Aircall's public API & webhooks.
Quick, self-service setup
Save time and resources with Aircall’s simple setup, helping your customer-facing teams get up to speed sooner. No expensive hardware and gadgets are required.
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Activate integrations in one click from the Aircall admin dashboard and manage all settings in one place.
Webhooks and API
Connect our phone system to your everyday tools or build a custom workflow.
Our support agents are available 24/5, across 3 continents through phone, chat, or email.