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Phone system and Call Center Software for Microsoft Dynamics

The Microsoft Dynamics Aircall integration empowers your sales and customer support representatives to add data and context to their phone conversations.

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Handle calls directly in Microsoft Dynamics and streamline your workflows

Microsoft Dynamics contact history and information is instantly displayed as a screen pop-up with Aircall when a call is connected. Cases and contacts are automatically created in Microsoft Dynamics and agents can use this information to personalize and provide top of the line service.

Agents can boost their productivity and save time by switching between two applications with the ability to perform Microsoft Dynamics actions within Aircall.

Agents can save time with Click to Dial and place calls from within Microsoft Dynamics by clicking on any contact to start a call.
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Microsoft Dynamics CTI increases efficiency through data synchronization and customized information

Microsoft Dynamics actions can be automatically triggered by configuring specific Aircall events. Aircall’s automated workflows eliminate the need to manually enter data in two different systems.

Automatically synchronize cases, contacts and activities between Microsoft Dynamics and Aircall in real-time. When all data is up to date, agents can better help customers and focus on what really matters.

Easily customize the data that is synchronized between Microsoft Dynamics and Aircall according to your business needs. When agents have the information they need they can work faster and more efficiently.
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Effortless and quick set up

Configure the Microsoft Dynamics Aircall Integration in no time! All you need is your Microsoft Dynamics account information and you can sync your data instantly.

There is no hardware required or additional costs! All you have to do is set up the integration from your Aircall dashboard in just a few simple clicks.
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