Integrate your phone solution and your Microsoft Dynamics CRM to empower your sales and customer support teams to add data and context to their phone conversations.
Get caller details before you pick up the phone
The caller’s name, company, and contact history appear within Aircall as soon as the phone rings so account owners and customer service agents can provide quick and personalized service.
Then link to Microsoft Dynamics with one click.
Simplify workflows and minimize manual entry
Log call details in real time and set triggers for lead, contact or account creation.
Cases and contacts are automatically created in Microsoft, saving time switching between applications and logging calls.
Quick set up
Admins will be able to turn on the Microsoft Dynamics + Aircall Integration directly from the dashboard.
No hardware required or additional costs.