Customer Support Best Practices

Introducing the Aircall Efficiency Index

Find hidden inefficiencies in sales and support workflows with our 3-minute online assessment. Optimize team productivity now, with the Aircall Efficiency Index!...

Ani Okkasian-DavidJuly 1, 2025

2 Minutes

Best Practices

Support

May 16, 2025

1 Minutes

Aircall-HubSpot 2025: Driving customer service excellence

Support

December 30, 2024

11 Minutes

Call Center Analytics: A Guide for Boosting Performance

Support

December 16, 2024

8 Minutes

How To Train Your Customer Support Team in Emotional Intelligence

Support

December 12, 2024

8 Minutes

Harnessing Emotional Intelligence in Customer Support: Key Skills for Building Stronger Connections

Support

December 10, 2024

6 Minutes

How Fintech Startups Can Scale Customer Support with Cloud-Based Phone Systems

Support

December 6, 2024

3 Minutes

Driving Luxury Sales with Aircall's Human Tech

Call Center

December 5, 2024

7 Minutes

Handling High-Stakes Support: Best Practices for Fintech Call Centers

Support

December 3, 2024

8 Minutes

Why Customer Support is Crucial for E-commerce Brands in 2025

Support

November 21, 2024

7 Minutes

Essential Tools and Technologies for Streamlining Complaint Handling Processes

The Psychology of Complaint Handling: How to Calm Upset Customers and Resolve Issues Quickly

Struggling to calm upset customers and resolve complaints quickly? Read on to discover effective strategies and tools like Aircall to enhance your customer support today....