Remote teams face unique challenges working from home than staff in typical office environments. To tackle these obstacles related to productivity, company culture, and cloud-enabled technology, remote team managers must equip themselves with the resources needed to manage a work from home workforce effectively.
If your company made the leap to develop distributed teams in recent years, you’re surely realizing the benefits of using the distributed team model. Once distributed teams are in place, you may find that your workflows are more efficient, your business is growing, and it’s time to scale. Whether it’s the right time to scale […]
What’s the difference between distributed teams and remote teams? If they’re both virtual teams, doesn’t that make them the same? In a word, no. Distributed teams and remote teams are different by definition. However, they do share some important pros and cons. Advancements in technology have given businesses the ability to set up distributed teams, […]
Traditional office models have long been the norm while more recently, distributed teams have come into style (and necessity). Shared office space was once the only way for teams to communicate, collaborate, and share equipment. Communicating with a peer in an office setting is as simple as going to the next desk over. Supervision and […]
Gradually, businesses have made a shift toward using distributed teams and remote teams, and with good reason. In the interest of efficiency and smart business, many companies are bucking the traditional business models where all their employees commute to a physical office every day. With the onset of the pandemic, out of sheer necessity, many […]
With businesses realizing the benefits of remote work, implementing a strong virtual collaboration environment has become an imperative. Managers need to make the necessary adjustments to improve productivity and increase employee happiness. To achieve these goals, a business requires stronger virtual collaboration strategies that are both easily implemented and sustainable. What is virtual collaboration? Virtual […]
On the surface, it’s easy to see how working from home is different from an office setting. First, there are the perks. No commute time allows for extra sleep, or a fulfilling breakfast with coffee. Shower-access enables midday workouts, which in turn extends personal time at the end of the workday. It’s comfortable — working […]
Now more than ever, team leaders need to get creative about how they’re going to operate and build team morale. The coronavirus pandemic has required many teams to go fully remote for the first time, and some notable companies are even considering staying that way. This creates a few challenges. On one level, managers must […]
Aircall and Front have been instrumental in businesses gearing up for prolonged periods of remote work. Thankfully, with nearly three-quarters of Americans having broadband internet service at home, working remotely has become a possibility for many employees. As cloud-based communication companies, we fundamentally understand customers’ anxieties during these uncertain times. Shifts in workplace culture and […]
Remote work is on the rise. Whether your employees work from another country, from a co-working space, or from home, there’s a good chance work happens outside of the office. But despite how sweet working remotely may seem for the uninitiated, remote work carries its own unique challenges. To do our part in navigating this […]
(Editor’s note: This post was originally published in 2016 and has recently been updated for accuracy and relevance) Choosing between an onsite and cloud-based phone solution is a big decision in terms of price, flexibility, and company growth. In this post, we’ll discuss the merits and downsides of both on-premise phone systems and their virtual […]
I lead the Sales Development team for Aircall in North America, and I love the energy that comes with working in a team environment. Collaboration, camaraderie, and competition are inherent to the process. But like most sales leaders, the current global health circumstances related to Covid-19 mean that my team has needed to adapt and […]
(Editor’s note: This post was originally published in 2017 and has recently been updated to reflect more accurate and up-to-date information) A virtual call center is a contact center whose customer support agents or sales reps work remotely. Instead of working from an on-site business location, virtual agents help customers from a different third-party location, […]
Working from home is no longer a luxury for the modern business. Whether by choice (to attract talent) or necessity (responding to a global pandemic), businesses across the globe are quickly adopting flexible remote work policies for their employees. For companies that have already embraced collaborative technology to connect their employees and customers, shifting to […]
From increased productivity to greater flexibility, working remotely has many benefits. But when your office and your home happen to be the same place, there’s a unique set of challenges waiting to cancel out those benefits if left unaddressed. Here are the 3 most important habits you’ll need to create the harmony you want while […]
It’s generally thought that onboarding remote workers is harder than doing the same with your in-house workforce. The distance and lack of physical presence can make it hard to encourage and facilitate communication, which can quickly lead to misunderstandings and low employee morale if left unchecked. The most crucial part of a remote employee’s onboarding program […]
As the benefits of remote work continue to reveal themselves to employees and executives alike, more teams are debating the best ways to take advantage of the trend. Inside all these conversations, though, is at least one common concern: How do remote teams embrace flexibility without sacrificing productivity? The seven questions below are designed to […]
The phone system for modern business
