The Intercom-Aircall integration allows you to consolidate your caller information into one place and streamline the way support teams talk with their customers.
Your call activity can be logged into Intercom in one click. Access essential call information and call recordings directly from Intercom.
Aircall will create new unassigned tickets for missed calls and voicemails so that you can keep track of every interaction. When an outgoing call is made or an incoming call is answered, the conversation will be assigned to you.