Simple to start, integrate, and manage
Get set up, then customize as you go
Create numbers in 100+ countries and begin onboarding teammates from multiple departments by the end of the day. Then adjust your settings whenever business demands — all from the comfort of our web, desktop, or mobile apps.
Easily integrate with CRM & Helpdesk
Automatically sync call details to your CRM and Helpdesk to save time and avoid switching back and forth between systems. You’ll be able to review call recordings; check the history of each account, lead, or contact; and see full context around every conversation.
Gain visibility into call metrics
See who’s on a call and who’s available at any moment. Learn why inbound calls are being missed, spot longer-than-usual hold times, and track historical trends to boost both individual and team performance.
Business Phone System Features
Instantly create toll-free numbers in your local area code or any country in which your business operates.
Make it a collaborative conversation by hosting a total of up to five people on the same live call.
Give your teammates the option to quickly speak to one another before transferring a live call.
Claim local and international numbers for your business in 100+ countries — even if your team works a continent away.
Set customized schedules to confirm exactly when each of your numbers are available to receive calls.
Ring on Speakers
Reduce your missed call rate by ensuring all inbound calls ring loud and clear in your workspace.
Interactive Voice Response (IVR)
Set up a smart IVR directory that automatically guides callers to the correct team on their first try.
Stay in touch even when your office is out of reach by forwarding calls to your mobile device.
Create and share selected contacts with your team so everyone can follow the conversation.
A phone solution for the entire company
Integrate all of your business tools
Aircall is known for simple but powerful integrations that easily connect calls to CRM, Helpdesk, and productivity platforms.
Route calls to the best resource
Direct calls to the right teammates with skill-based or time-based routing. Use warm transfers to make smooth transitions.
Collaborate to get the job done
Keep everyone informed with the shared inbox. Comment on calls and assign follow-ups. Stay organized with tags.
Ready to build better conversations?
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Connected to the tools you love
The phone system for modern business