Business Phone System for SMBs

Cloud based phone system with simple setup
& powerful Computer Telephony Integrations (CTI)

Simple setup and customization

With Aircall’s 100% cloud-based phone system, you can create numbers in 40+ countries and begin onboarding teammates from multiple departments by the end of the day.

Easily add and remove users depending on your business needs -- no IT required.
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Powerful CRM, Helpdesk integrations & CTI

With a few clicks, you can integrate your phone system with your essential business tools like Salesforce, Zendesk, HubSpot, Zoho, and many more. Choose the set-up that works for your business, including CTI (Computer Telephony Interaction).

Call details will automatically sync with your CRM and Helpdesk -- no more manual data entry after each call, or time wasted switching back and forth between systems. You’ll be able to listen to call recordings, check the history of each account, lead or contact, and have full context around your conversations.
Connect your key tools

Phone system analytics for your business

With a simple user interface, you can create reports to track historical performance for teams and individual agents. With the live activity feed, see who’s on a call and who’s available at any moment.

You’ll understand why inbound calls are being missed, spot longer than usual hold times, and identify how you can improve customer service and productivity.
Adapt adjust anytime
Integrate your phone with your
CRM, Helpdesk, and other key tools.
Pipedrive Integrate your phone system with Pipedrive and delve deeper into client conversion and satisfaction. This integration automatically syncs all your phone data in Pipedrive (recordings, notes, new contacts, tickets & more). Salesforce Connect Aircall to Salesforce in one click. Make and receive phone calls directly from your Aircall app within Salesforce. Zendesk Start making and receiving your calls directly from Zendesk. Automatically create tickets and match your incoming calls to your existing customer records. Front Connect Aircall to Front in order to automatically log all incoming calls into the inbox of your choice (including their recording if you’d like to). Intercom Integrate Aircall and Intercom to improve your agent efficiency and make your customers happier. Aircall will display all your phone calls directly in the right customer tickets and keep all your records up to date. Zapier Connect Aircall to any third-party software to automate your workflows. Our Zapier integrations allows you to do that in just a few clicks. Zoho Your call center software instantly integrated into Zoho. Log your calls, follow-up as a team and increase your customer satisfaction. Desk Integrate Aircall to Desk.com and instantly identify who is calling you. Capture key information to deliver the best customer experience. Helpscout Connect Aircall to Help Scout and have all your call information saved in Help Scout. No need to enter manual data, everything is synchronized automatically. HubSpot The HubSpot phone integration with Aircall allows you to connect all your call information into HubSpot. Surface all caller data during a call and save it into your client records instantly. Freshdesk Connect Aircall to Freshdesk and integrate your phone lines with the rest of your support channels. Slack Create channels to gather all your call information directly in Slack. Just choose the events you want to push in Slack and Aircall will do it. Kustomer Integrate Aircall & Kustomer to have your helpdesk and phone calls all in one place. Streamline your workflow and increase agent productivity. Gorgias Save all your calls in Gorgias and make your support agents even more productive! PieSync Connect Aircall to PieSync to automatically sync all your contacts with your business tools. Re:amaze Save all your calls in Re:amaze and make your support agents even more productive! Planhat Make and receive phone calls from Planhat, log interactions and let your customer success team focus on your customers. Microsoft Dynamics The Microsoft Dynamics Aircall integration empowers your sales and customer support representatives to add data and context to their phone conversations. Shopify Integrate Aircall to Shopify and get contextual data on your customer while on the phone. Order information is instantly displayed in the Aircall app. Copper Integrate Aircall cloud-based phone system with Copper CRM in just a few clicks. Streamline workflow and save time. Access the caller’s Person record as soon as the phone rings, and automatically log calls in Copper. noCRM.io Integrate Aircall & noCRM.io to automatically log call activity in noCRM.io. Keep track of your call activity in noCRM.io.

A phone solution for your entire company

  • Connect your business tools

    With Aircall’s powerful integrations, your team can connect their phone system with their favorite business tools.

  • Scale your team seamlessly

    Add and remove users in 1 click on our native, desktop and mobile apps. No ramp up time needed.

  • Turn into the company hero

    Tailor each department’s phone system based on their needs so that they have everything they need to streamline their workflow.

Phone system features

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Voicemail

Easily craft greetings and leave of absence messages. Record them, upload them, or just write them down and we’ll give them a voice.
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Business hours

Decide when your individual numbers are open to receiving calls.
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International numbers

Make or receive calls on any number, all over the world. Always be right around the corner.
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Interactive voice response

Add an IVR to your lines and make sure that calls are always directed to the right person or team.
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Warm transfer

Check in with an agent before transferring a call to them.
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Toll-free numbers

Instantly get toll-free numbers from your area, or from any country from which you operate.
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Call routing

Direct calls to your team all at once or sequentially, pick and choose call distribution in one click.
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Shared contacts

Create and share contacts with your team, so that everyone can see who’s on the line. (You can also keep some contacts private, if you like.)
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Real-time modifications

Toggle your preferences and add or remove users and numbers in a single click.
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Extensions

Every teammate can be easily reached by dialing their 3-digit extension.
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Blacklist numbers

Ensure you are receiving calls that you actually want, avoid spam callers and bots.
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Call conferencing

Start a collaborative conversation with multiple colleagues or external callers
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Forward to phone

Remain available to your customers when on the go by forwarding inbound calls to one or several mobile phones.
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Click to Dial

Make it simple for your sales team to make calls with click to dial. Click on a number and it will open in your Aircall app.
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Ring on Speakers

Never miss another call because you couldn't hear it
See our customers stories

Start your aircall trial today for free

Create your phone number in seconds!