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A flexible voice solution for your business

Everything you need to get started today

Essentials

$30/user

per month, billed annually

A flexible voice solution that’s easy to set up, integrate and manage

  • The basics to get your team talking:
  • Unlimited inbound calls (toll-free excluded)
  • 50+ Integrations and API access
  • Collaboration features
  • IVR
  • Voicemail
  • Click-to-Dial
  • Phone support
  • See more
Start your free trial

Professional

$50/user

per month, billed annually

Advanced solution to help boost productivity and performance

  • All Essentials features, plus:
  • Salesforce integration
  • Advanced analytics and reporting
  • Live call monitoring
  • Call tagging & dispositioning
  • Advanced support features including queue call back
  • Advanced sales features including Power Dialer
  • Dedicated account manager
  • See more
Start your free trial

Custom

Call for details

Customized package aligned with your business needs

  • All Professional features, plus:
  • Custom analytics
  • Unlimited outbound calls *
  • Custom onboarding
  • Access to API developer support
  • Service-level agreement (SLA)
  • See more
Contact us

Detailed pricing
Detailed pricing EssentialsProfessionalCustom
Price per user per month $30$50Call for details
Minimum number of users 33Call for details
Maximum number of callers in queue 5UnlimitedUnlimited
Phone number included in the plan 1 local or toll-free1 local or toll-free1 local or toll-free
Price of each additional number, per month $6$6$6
Inbound calls & internal calls (Toll-free excluded) Free on the appFree on the appFree on the app
Data recording 1 yearUnlimitedUnlimited
Price of outbound calls Contact usContact usContact us
Initial setup
Initial setup EssentialsProfessionalCustom
Instant numbers checkmarkcheckmarkcheckmark
Custom music and messages checkmarkcheckmarkcheckmark
Opening hours checkmarkcheckmarkcheckmark
Call from any number checkmarkcheckmarkcheckmark
Smart queuing checkmarkcheckmarkcheckmark
IVR (Vocal server) checkmarkcheckmarkcheckmark
Queue callback -checkmarkcheckmark
Collaboration
Collaboration EssentialsProfessionalCustom
Ring groups checkmarkcheckmarkcheckmark
Flexible call distribution rules checkmarkcheckmarkcheckmark
Shared call inbox checkmarkcheckmarkcheckmark
Assign & comment on calls checkmarkcheckmarkcheckmark
Shared contacts checkmarkcheckmarkcheckmark
Extensions checkmarkcheckmarkcheckmark
Call recording checkmarkcheckmarkcheckmark
Simple analytics checkmarkcheckmarkcheckmark
Custom filters checkmarkcheckmarkcheckmark
Email reporting checkmarkcheckmarkcheckmark
Tags checkmarkcheckmarkcheckmark
Conference call checkmarkcheckmarkcheckmark
Call monitoring -checkmarkcheckmark
Call whispering -checkmarkcheckmark
Mandatory tagging -checkmarkcheckmark
Live feed -checkmarkcheckmark
Advanced analytics -checkmarkcheckmark
Unlimited analytics history -checkmarkcheckmark
Custom analytics --checkmark
Productivity
Productivity EssentialsProfessionalCustom
Forward-to-mobile checkmarkcheckmarkcheckmark
Voicemail by email checkmarkcheckmarkcheckmark
Hold with music checkmarkcheckmarkcheckmark
Working hours per user checkmarkcheckmarkcheckmark
Desktop notifications checkmarkcheckmarkcheckmark
Click-to-dial checkmarkcheckmarkcheckmark
Blacklist numbers checkmarkcheckmarkcheckmark
Warm transfers checkmarkcheckmarkcheckmark
After-call work checkmarkcheckmarkcheckmark
Parallel calls checkmarkcheckmarkcheckmark
Pause-resume recording checkmarkcheckmarkcheckmark
Ring on speakers checkmarkcheckmarkcheckmark
PowerDialer -checkmarkcheckmark
Unlimited concurrent calls -checkmarkcheckmark
Unlimited callers in queue -checkmarkcheckmark
Apps & Integrations
Apps & Integrations EssentialsProfessionalCustom
APIs & Webhooks checkmarkcheckmarkcheckmark
Zendesk integration checkmarkcheckmarkcheckmark
Hubspot integration checkmarkcheckmarkcheckmark
Pipedrive integration checkmarkcheckmarkcheckmark
Intercom integration checkmarkcheckmarkcheckmark
Slack integration checkmarkcheckmarkcheckmark
Zoho integration checkmarkcheckmarkcheckmark
40+ business tool apps and integrations checkmarkcheckmarkcheckmark
Salesforce Service Cloud integration -checkmarkcheckmark
Salesforce Sales Cloud integration -checkmarkcheckmark
Access to API developer support --checkmark
Customer support
Customer support EssentialsProfessionalCustom
Help center access checkmarkcheckmarkcheckmark
Email support checkmarkcheckmarkcheckmark
Phone support checkmarkcheckmarkcheckmark
VIP hotline 8am-10pm -checkmarkcheckmark
Dedicated account manager -checkmarkcheckmark
One-to-one onboarding sessions -checkmarkcheckmark
Service-level agreement (SLA) --checkmark

* Subject to a fair use policy

For a list of current outbound and inbound toll-free calling rates, please contact sales@aircall.io.

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