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A flexible voice solution for your business

Everything you need to get started today

Essentials

$30/user

per month, billed annually

A flexible voice solution that’s easy to set up, integrate and manage

Start your free trial
  • The basics to get your team talking:
  • Unlimited calls within US & Canada*
  • 95+ Integrations and API access
  • Call recording
  • IVR
  • Voicemail
  • Click-to-Dial
  • Phone support
  • Send and receive SMS**
  • See more

Professional

$50/user

per month, billed annually

Advanced solution to help boost productivity and performance

Start your free trial
  • All Essentials features, plus:
  • Salesforce integration
  • Advanced analytics and reporting
  • Live call monitoring
  • Call tagging & dispositioning
  • Advanced support features including queue call back
  • Advanced sales features including Power Dialer
  • Dedicated account manager
  • See more

Custom

Call for details

Customized package aligned with your business needs

Contact us
  • All Professional features, plus:
  • Unlimited calls worldwide*
  • Custom analytics
  • Custom onboarding
  • Access to API developer support
  • Service-level agreement (SLA)
  • See more

Trusted by 10,000+ companies

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Rated 4.2/5 on G2
Rated 4.3/5 on Capterra
Rated 4.5/5 on Reviews.io
Detailed pricing
Detailed pricing EssentialsProfessionalCustom
Minimum number of users 
3
3
Call for details
Max number of teams 
3
Unlimited
Unlimited
Phone number included in the plan 
1 local or toll-free
1 local or toll-free
1 local or toll-free
Price of each additional number, per month 
$6
$6
$6
Inbound calls & internal calls (Toll-free excluded) 
Unlimited
Unlimited
Unlimited
Outbound calls - domestic 
Unlimited in US and Canada*
Unlimited in US and Canada*
Unlimited in US and Canada*
Outbound calls - international 
Contact us for rates and bundles
Contact us for rates and bundles
Unlimited*
SMS business messaging - domestic 
U.S. & Canada: included**
UK, Australia, France: contact us for rates
U.S. & Canada: included**
UK, Australia, France: contact us for rates
U.S. & Canada: included**
UK, Australia, France: contact us for rates
Data recording 
1 year
Unlimited
Unlimited
Initial setup
Initial setup EssentialsProfessionalCustom
Softphone for desktop, Android, iOS checkmarkcheckmarkcheckmark
Computer Telephony Integration (CTI) checkmarkcheckmarkcheckmark
Instant numbers checkmarkcheckmarkcheckmark
Custom music and messages checkmarkcheckmarkcheckmark
Business hours checkmarkcheckmarkcheckmark
Call from any number checkmarkcheckmarkcheckmark
Call queuing checkmarkcheckmarkcheckmark
IVR (Vocal server) checkmarkcheckmarkcheckmark
Queue callback -checkmarkcheckmark
Collaboration
Collaboration EssentialsProfessionalCustom
Ring groups checkmarkcheckmarkcheckmark
Flexible call distribution rules checkmarkcheckmarkcheckmark
Shared call inbox checkmarkcheckmarkcheckmark
Assign & comment on calls checkmarkcheckmarkcheckmark
Shared contacts checkmarkcheckmarkcheckmark
Extensions checkmarkcheckmarkcheckmark
Call recording checkmarkcheckmarkcheckmark
Custom filters checkmarkcheckmarkcheckmark
Email reporting checkmarkcheckmarkcheckmark
Tags checkmarkcheckmarkcheckmark
Conference call checkmarkcheckmarkcheckmark
Call monitoring -checkmarkcheckmark
Call whispering -checkmarkcheckmark
Mandatory tagging -checkmarkcheckmark
Analytics
Analytics EssentialsProfessionalCustom
Basic analytics checkmarkcheckmarkcheckmark
Live feed -checkmarkcheckmark
Advanced analytics -checkmarkcheckmark
Unlimited analytics history -checkmarkcheckmark
Custom analytics --checkmark
Productivity
Productivity EssentialsProfessionalCustom
Forward-to-mobile checkmarkcheckmarkcheckmark
Voicemail by email checkmarkcheckmarkcheckmark
Hold with music checkmarkcheckmarkcheckmark
Working hours per user checkmarkcheckmarkcheckmark
Desktop notifications checkmarkcheckmarkcheckmark
Click-to-dial checkmarkcheckmarkcheckmark
Blocklist numbers checkmarkcheckmarkcheckmark
Warm transfers checkmarkcheckmarkcheckmark
After-call work checkmarkcheckmarkcheckmark
Parallel calls checkmarkcheckmarkcheckmark
Pause-resume recording checkmarkcheckmarkcheckmark
Ring on speakers checkmarkcheckmarkcheckmark
PowerDialer -checkmarkcheckmark
Unlimited simultaneous outbound calls -checkmarkcheckmark
Apps & Integrations
Apps & Integrations EssentialsProfessionalCustom
APIs & Webhooks checkmarkcheckmarkcheckmark
Zendesk integration checkmarkcheckmarkcheckmark
Hubspot integration checkmarkcheckmarkcheckmark
Pipedrive integration checkmarkcheckmarkcheckmark
Intercom integration checkmarkcheckmarkcheckmark
Slack integration checkmarkcheckmarkcheckmark
Zoho integration checkmarkcheckmarkcheckmark
Salesforce Service Cloud integration -checkmarkcheckmark
Salesforce Sales Cloud integration -checkmarkcheckmark
Access to API developer support --checkmark
95+ business tool apps and integrations checkmarkcheckmarkcheckmark
Customer support
Customer support EssentialsProfessionalCustom
Help center access checkmarkcheckmarkcheckmark
Email support checkmarkcheckmarkcheckmark
Phone support checkmarkcheckmarkcheckmark
Live group onboarding sessions checkmarkcheckmarkcheckmark
Dedicated account manager -checkmarkcheckmark
One-to-one onboarding sessions -checkmarkcheckmark
VIP hotline (weekends and holidays) --checkmark
Service-level agreement (SLA) --checkmark

  • * Terms of Use apply. Additional international calling bundles available.

  • ** Terms of Use apply. Additional international calling bundles available. For SMS, includes unlimited inbound messages and 4000 outbound messages per user per month.

For a list of current outbound and inbound toll-free calling rates, please contact sales@aircall.io.

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