Aircall’s VoIP Speed Test

How to interpret your VoIP speed test results

The speed of your internet will impact the quality of your phone calls. It is important for you and your business to ensure that you have a strong download and upload rate. The best way to do this is to test your VoIP speed, to ensure that your network can support your team. The faster the speeds, the more simultaneous calls your business can make. The slower the speed, the worse the quality of your calls and the less calls your teams will be able to make at once.

Debit download

Download speed refers to how many megabits of data per second it takes to download data from a server in the form of images, videos, text, files and audio.

Debit upload

Upload speed refers to how many megabits of data per second you can send from your computer to another device or server on the internet.

Simultaneous calls

Rule of thumb is 1 Mbps per user per concurrent call in both directions.

Elements That Impact Your VoIP Speed Test

Are you experiencing issues with your internet speed? These issues may be your solution.

Internet Service Provider (ISP)

Your choice of provider matters. Make sure you choose the right vendors based on your overall business needs. You need to make sure you have the right bandwidth to serve the amount of users who will be using the internet on a daily basis. Make sure your ISP can support a high speed environment depending on your needs.

Type of Internet Connection

Internet technology has developed quite a bit since the days of dial-up internet service (this type of service is not recommended). Today the most typical types of internet connections used by businesses are DSL (Digital Subscriber Line), ADSL (asymmetric digital subscriber line), VDSL (very high-speed digital subscriber line), wireless, fiber optics and cellular. Each type of connection comes with a different speed - be mindful of the download and upload speeds.

Strain on the Network

Like your computer, your internet connection can only handle so much activity on it. This is why the download and upload speeds are so important as they help dictate how quickly activities tied to the internet take. More importantly, how much strain they put on the network. Factors like number of users, number of applications being used and the overall hardware will all have an impact on the performance of your network. Be mindful of all of this when selecting the right provider.