The call center software for recruitment companies
Speak with clients, screen candidates, and build relationships from one place with our ATS-integrated call center solution.
Modern recruitment companies choose Aircall
Your customers expect the best, and Aircall helps you deliver
Help all candidates feel prioritized
Aircall’s one-click integrations with 100+ ATS, CRM, and help desk solutions ensure you’ll never lose track of candidate communications.
Insight Cards draw caller information from your CRM to help you provide a compelling candidate experience—see exactly who’s calling and your last interaction with them to get context on every conversation.
At JobAdder, we want to bring joy to recruiters and every aspect of their working lives. Partnering with companies that share our vision, like Aircall, is essential in bringing these shared values to life, making recruiters and organisations truly successful.
Fill roles even faster
- Cut down on manual work and reduce time-to-fill with call notes, tags, and recordings that automatically sync to your ATS. Quickly call through a list of candidates using our PowerDialer.
- Advanced call routing and IVR ensure your clients and candidates are directed to the right recruiter every time.
When an existing client calls us, they'll go straight to the person who needs to answer the call instead of being transferred again. It's a really nice touch !
Reach candidates wherever they—or you—are
- With Aircall’s mobile and desktop apps, reach team members, clients, and candidates whether you’re at your desk or on the way to an interview.
- Use Aircall's SMS capabilities and 100+ integrations to reach clients and candidates with their preferred method of communication, whether that’s phone, chat, email, or text.
We want to have a consistent touchpoint with the client and be able to respond immediately. With Aircall, we have our individual phone numbers available on our desktop and mobile phones so we can always receive calls and respond to client communication even faster.
Maintain call quality and reliability
- Built on AWS with multiple data centers globally, we deliver the highest-quality communications with 99.99% uptime, opus codec audio transmission, and dynamic carrier switching.
- We offer support by chat, email, and phone from our offices across EMEA, APAC, and North America.
After we looked at the setup and realized how easy it was to configure everything, including the integration, we then looked at call quality. Aircall checked all the boxes.
Connect to the business tools you love
The features recruitment companies love
ATS, CRM and help desk integrations
Connect Aircall with your ATS or CRM to centralize activity, automate call logging, and ensure you always have a 360-degree view of your candidates and clients.
Call routing and IVR
Easily set up and adjust routing rules and IVR to make sure callers are guided to the right team on their first try.
Quickly compile lists of numbers from your ATS or browser and call candidates in quick succession while viewing their info to provide context.
Key Features for Recruitment Teams
See more context behind every inbound call by pulling related data from other apps into view.
Create a number in 150+ countries in a matter of clicks and fill roles all around the world.
Tag calls according to subject matter, outcome, and more to track virtually any metric.
Set up a smart IVR directory that automatically guides callers to the correct team on their first try.
Give your teammates the option to quickly speak to one another before transferring a live call.
Review call recordings to help confirm details, monitor quality, and guide training sessions.
Set customized schedules to confirm exactly when each of your numbers are available to receive calls.
Direct calls to the correct teammates every time by customizing distribution and ring rules.
Give inbound callers the option to remain in queue until one of your agents is available to talk.
- Customer stories
Good health is essential for our happiness and well-being...
- Customer stories
In the recruiting business, communication is key - from job...
- Customer stories
Career success once depended on what people could make or...
- Best Practices
Recruiters and HR professionals know, finding and retaining the...
Ready to keep your teams connected?
The phone system for modern business