The call center software for recruitment companies

The call center software for recruitment companies

Speak with clients, screen candidates, and build relationships from one place with our ATS-integrated call center solution.

Modern recruitment companies choose Aircall

Your customers expect the best, and Aircall helps you deliver

Help all candidates feel prioritized

Help all candidates feel prioritized

  • Aircall’s one-click integrations with 100+ ATS, CRM, and help desk solutions ensure you’ll never lose track of candidate communications.

  • Insight Cards draw caller information from your CRM to help you provide a compelling candidate experience—see exactly who’s calling and your last interaction with them to get context on every conversation.

At JobAdder, we want to bring joy to recruiters and every aspect of their working lives. Partnering with companies that share our vision, like Aircall, is essential in bringing these shared values to life, making recruiters and organisations truly successful.

— Regina Dinneen, Head of Product:
Partnerships and Integrations @ JobAdder

Fill roles even faster

Fill roles even faster

  • Cut down on manual work and reduce time-to-fill with call notes, tags, and recordings that automatically sync to your ATS. Quickly call through a list of candidates using our PowerDialer.
  • Advanced call routing and IVR ensure your clients and candidates are directed to the right recruiter every time.

When an existing client calls us, they'll go straight to the person who needs to answer the call instead of being transferred again. It's a really nice touch !

— Norbert Miklos, COO @ Cornerstone
Medical Recruitment

Reach candidates wherever they—or you—are

Reach candidates wherever they—or you—are

  • With Aircall’s mobile and desktop apps, reach team members, clients, and candidates whether you’re at your desk or on the way to an interview.
  • Use Aircall's SMS capabilities and 100+ integrations to reach clients and candidates with their preferred method of communication, whether that’s phone, chat, email, or text.

We want to have a consistent touchpoint with the client and be able to respond immediately. With Aircall, we have our individual phone numbers available on our desktop and mobile phones so we can always receive calls and respond to client communication even faster.

—Jeong Lee, VP Strategy and Operations @ Lynk

Maintain call quality and reliability

Maintain call quality and reliability

  • Built on AWS with multiple data centers globally, we deliver the highest-quality communications with 99.99% uptime, opus codec audio transmission, and dynamic carrier switching.
  • We offer support by chat, email, and phone from our offices across EMEA, APAC, and North America.

After we looked at the setup and realized how easy it was to configure everything, including the integration, we then looked at call quality. Aircall checked all the boxes.

— Sonsoles Navarro, VP of Customer Success
and Customer Care @ Jobandtalent

Discover our integrations

Connect to the business tools you love

  • JobAdder

    JobAdder

  • Bullhorn

    Bullhorn

  • OTYS

    OTYS

  • Recruitly

    Recruitly

  • Rippling

    Rippling

The features recruitment companies love

  • ATS, CRM and help desk integrations

    Connect Aircall with your ATS or CRM to centralize activity, automate call logging, and ensure you always have a 360-degree view of your candidates and clients.

    ATS, CRM and help desk integrations
  • Call routing and IVR

    Easily set up and adjust routing rules and IVR to make sure callers are guided to the right team on their first try.

    Call routing and IVR
  • PowerDialer

    Quickly compile lists of numbers from your ATS or browser and call candidates in quick succession while viewing their info to provide context.

    PowerDialer

Key Features for Recruitment Teams

  • Insight Cards

    See more context behind every inbound call by pulling related data from other apps into view.

  • International Numbers

    Create a number in 150+ countries in a matter of clicks and fill roles all around the world.

  • Call Tagging

    Tag calls according to subject matter, outcome, and more to track virtually any metric.

  • Set up a smart IVR directory that automatically guides callers to the correct team on their first try.

  • Give your teammates the option to quickly speak to one another before transferring a live call.

  • Review call recordings to help confirm details, monitor quality, and guide training sessions.

  • Set customized schedules to confirm exactly when each of your numbers are available to receive calls.

  • Direct calls to the correct teammates every time by customizing distribution and ring rules.

  • Call Queuing

    Give inbound callers the option to remain in queue until one of your agents is available to talk.

Featured content

Ready to keep your teams connected?

The phone system for modern business