The phone system for recruitment companies

Speak with clients, screen candidates and build relationships from one place with our ATS-integrated call center solution.

The phone system for recruitment companies

Modern recruitment companies choose Aircall

Your customers expect the best and Aircall helps you deliver

Help all candidates feel prioritised

  • Aircall’s one-click integrations with 100+ ATS, CRM and helpdesk solutions ensure you’ll never lose track of candidate communications.

  • Insight Cards draw caller information from your CRM to help you provide a compelling candidate experience—see exactly who’s calling and your last interaction with them to get context on every conversation.

Help all candidates feel prioritised

"At JobAdder, we want to bring joy to recruiters and every aspect of their working lives. Partnering with companies that share our vision, like Aircall, is essential in bringing these shared values to life, making recruiters and organisations truly successful."

— Regina Dinneen, Head of Product: Partnerships and Integrations at JobAdder

Fill roles even faster

  • Cut down on manual work and reduce time-to-fill with call notes, tags and recordings that automatically synchronise to your ATS. Quickly call through a list of candidates using our PowerDialer.

  • Advanced call routing and IVR ensure your clients and candidates are directed to the right recruiter every time.

Fill roles even faster

"There is a very direct link between our call attendance and client NPS (Net Promoter Scores). As soon as call attendance is low, we start getting complaints, so having a phone system that we can streamline for business hours and call distribution is really important to guarantee customer satisfaction.”

— Sonsoles Navarro, VP of Customer Success and Customer Care at Jobandtalent

Reach candidates wherever they—or you—are

  • With Aircall’s mobile and desktop apps, reach team members, clients and candidates whether you’re at your desk or on the way to an interview.

  • Use Aircall's SMS capabilities and 100+ integrations to reach clients and candidates with their preferred method of communication, whether that’s phone, chat, email or text.

Reach candidates wherever they—or you—are

"We want to have a consistent touchpoint with the client and be able to respond immediately. With Aircall, we have our individual phone numbers available on our desktop and mobile phones so we can always receive calls and respond to client communication even faster."

—Jeong Lee, VP Strategy and Operations at Lynk

Maintain call quality and reliability

  • Built on AWS with multiple data centres globally, we deliver the highest-quality communications with 99.95% uptime, opus codec audio transmission and dynamic carrier switching.

  • We offer support by chat, email and phone from our offices across EMEA, APAC and North America.

Maintain call quality and reliability

"After we looked at the setup and realised how easy it was to configure everything, including the integration, we then looked at call quality. Aircall checked all the boxes."

— Sonsoles Navarro, VP of Customer Success and Customer Care at Jobandtalent

Connect to the business tools you love

Discover our integrations

JobAdder

JobAdder

Bullhorn

Bullhorn

OTYS

OTYS

Recruitly

Recruitly

Rippling

Rippling

Recruitly

Recruitly

Rippling

Rippling

The features recruitment companies love

ATS, CRM and help desk integrations

ATS, CRM and help desk integrations

Connect Aircall with your ATS or CRM to centralise activity, automate call logging and ensure you always have a 360-degree view of your candidates and clients.

Call routing and IVR

Call routing and IVR

Easily set up and adjust routing rules and IVR to make sure callers are guided to the right team on their first try.

Power Dialer

Power Dialer

Quickly compile lists of numbers from your ATS or browser and call candidates in quick succession while viewing their info to provide context.

Key features for recruitment teams

Insight Cards

See more context behind every inbound call by pulling related data from other apps into view.

International Numbers

Create a number in 150+ countries in a matter of clicks and fill roles all around the world.

Call Tagging

Tag calls according to subject matter, outcome and more to track virtually any metric.

Interactive Voice Response (IVR)

Set up a smart IVR directory that automatically guides callers to the correct team on their first try.

Warm Transfer

Give your teammates the option to quickly speak to one another before transferring a live call.

Call Recording

Review call recordings to help confirm details, monitor quality and guide training sessions.

Business Hours

Set customised schedules to confirm exactly when each of your numbers is available to receive calls.

Call Routing

Direct calls to the correct teammates every time by customising distribution and ring rules.

Call Queuing

Give inbound callers the option to remain in the queue until one of your agents is available to talk.

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Ready to keep your teams connected?