Aircall’s CTI widget allows you to leverage your voice channel within Salesforce and automate daily tasks to enhance your Team’s performance. With the Aircall Salesforce integration all calls and call recordings are automatically logged directly into Salesforce and each caller’s history is saved.
Effortlessly connect Salesforce with Aircall to ramp-up your contact center in minutes. Cases will be created for missed calls and voicemails and will be assigned to the right teammate. Your support agents can use Salesforce rules and workflows to better communicate with your customers.
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