Aircall’s app marketplace is growing every month. These new and versatile phone integrations are the results of like minded companies who choose to build on top of Aircall’s voice platform. But in order to understand our partners’ needs, we wanted to walk a mile in their shoes and build an app for our own marketplace using […]
Call center managers share a common desire to coach their call team members by using a “call whisper” to guide them in their conversations with prospects or customers. While it’s not practical to hover over each call agent’s shoulder and instruct them on what to say, it’s possible to use digital applications to whisper tips […]
VoIP infrastructure refers to the connection, bandwidth, software, and hardware that makes it possible for you to communicate with anyone in the world by transmitting voice over the internet. Many businesses are still using traditional phone service, but many are making the switch to VoIP. VoIP is a popular type of technology that’s cost-effective and […]
The phone system for modern business
