Phone App videos
How to Choose Your Phone Number
In this video, we'll show you how to select which number you’d like to use when making calls to your prospects and customers.
How to Dial a Phone Number
In this video, we'll show you how to dial a number from the Aircall phone application.
How to Find Caller Information
In this video, we'll show you how to easily access information about the contact on the other end of your phone call.
How to Log Information During a Call
In this video, let’s explore how to gather and record information during a phone call.
How to Record, Mute, and Hold a Call
In this video, let’s explore how to use three live call features that will make your job a lot easier and help you deliver excellent customer service.
How to Transfer a Live Call
In this video, let’s walk through how to transfer a call to the relevant person.
How to Call Multiple People at Once
In this video, we'll show you how to execute a multi-person phone call and make an additional call while the other caller is on hold.
Navigate the Aircall dashboard
In this video, we’ll get you started by showing you how to Log into the Aircall dashboard, Navigate your dashboard tabs, and Customize your preferences.
Invite and setup Aircall users
The Aircall Dashboard is where you manage all the users in your Aircall account, so let’s break it down. In this video, I’ll show you how to invite new users and configure their settings.
Group Aircall Users into Teams
In this video, you’ll learn how to create a Team, also known as a ring group, and how to use the Teams feature.
Create a Classic Aircall number
While IVR numbers provide a list of menu options to choose from, Classic numbers ring directly to Users and Teams. We’ll cover 3 things in this video. How to create a Classic number, Set up your call distribution, and Adjust your number settings.
Build an IVR in Aircall
We’ll cover 3 things in this video. How to create an IVR number, Set up your IVR call distribution, and Adjust your number settings.
Connect all your tools with Aircall
In this video, we’ll show you how to discover new integrations, install your first integration, and manage your integration settings.
Manage Call Settings and Tags
In this video, we’ll show you how to explore your call history, categorize your calls with tags, and control your inbound call traffic.
Aircall Analytics & Reporting [June 2023]
Identify trends, analyze performance insights, and become data-driven Sales and Support leaders using your Aircall data.
Aircall Product Roadmap Preview [August 2022]
We’re thrilled to extend to Aircall customers an Insider’s Look into Product Releases underway. Ready to take your Aircall conversations to the next level in 2022 and beyond?
Crafting the Perfect Sales Workflow with Aircall + HubSpot [March 2022]
In this webinar, you'll learn why an Aircall + HubSpot integration is a dream setup for your sales team, all the pre-call and post-call workflows that you can unlock, and how to report on your sales team\'s Aircall activity directly in HubSpot.
Become an Aircall Pro - A Deep Dive Into Aircall Professional [November 2021]
You need to make calls. You need to take calls. But, did you know that there’s so much more that your team could be doing with Aircall? If your team is just using our dialer and IVR solutions, we’d love to open you up to a new world of possibilities!
Solving 4 Common Call Quality Challenges [September 2021]
Aircall is not immune to call quality challenges that have disrupted telecommunications from day one. While call quality may seem like a helpless subject, you should know that there are several factors within your control.
Integrating Sales Calls Into Your Tech Stack [July 2021]
Do your sales tools communicate with Aircall? In this webinar, we’ll be introducing sales teams to our App Marketplace, where you’ll find dozens of popular integrations that will streamline your sales workflows in a heartbeat.
How Aircall Uses Aircall For Support [June 2021]
Would you like to know more about how to best use Aircall for first-class phone support? You’re invited to see first-hand how Aircall’s support team uses our own tool to offer the best customer service possible.