Watch Aircall videos & webinars on-demand

How do you build an IVR? What about our Hubspot integration, how does it work? Whether you’re new to Aircall or a long-time user, you can find answers to these questions and more in our library of on-demand video and webinar resources.

Watch Aircall videos 
& webinars on-demand

Product News

Duration: 3 min 12

Product Spotlight - Winter Edition

Welcome to Aircall’s top five countdown. Introducing the 2nd Aircall product countdown series where we unveil the latest product improvements of the season!

Duration: 3 min 39

Product Spotlight - Fall Edition

Welcome to Aircall’s top ten countdown. Keep watching as we breeze through this quarter’s new product improvements. From small changes to big impact enhancements.

Phone App videos

Duration: 1 min 09

How to Choose Your Phone Number

In this video, we'll show you how to select which number you’d like to use when making calls to your prospects and customers.

Duration: 1 min 25

How to Dial a Phone Number

In this video, we'll show you how to dial a number from the Aircall phone application.

Duration: 1 min 03

How to Find Caller Information

In this video, we'll show you how to easily access information about the contact on the other end of your phone call.

Duration: 1 min 08

How to Log Information During a Call

In this video, let’s explore how to gather and record information during a phone call.

Duration: 1 min 41

How to Record, Mute, and Hold a Call

In this video, let’s explore how to use three live call features that will make your job a lot easier and help you deliver excellent customer service.

Duration: 0 min 48

How to Transfer a Live Call

In this video, let’s walk through how to transfer a call to the relevant person.

Duration: 1 min 29

How to Call Multiple People at Once

In this video, we'll show you how to execute a multi-person phone call and make an additional call while the other caller is on hold.

Dashboard videos

Duration: 4 min

Navigate the Aircall dashboard

In this video, we’ll get you started by showing you how to Log into the Aircall dashboard, Navigate your dashboard tabs, and Customize your preferences.

Duration: 2 min

Invite and setup Aircall users

The Aircall Dashboard is where you manage all the users in your Aircall account, so let’s break it down. In this video, I’ll show you how to invite new users and configure their settings.

Duration: 2 min

Group Aircall Users into Teams

In this video, you’ll learn how to create a Team, also known as a ring group, and how to use the Teams feature.

Duration: 3 min

Create a Classic Aircall number

While IVR numbers provide a list of menu options to choose from, Classic numbers ring directly to Users and Teams. We’ll cover 3 things in this video. How to create a Classic number, Set up your call distribution, and Adjust your number settings.

Duration: 2 min

Build an IVR in Aircall

We’ll cover 3 things in this video. How to create an IVR number, Set up your IVR call distribution, and Adjust your number settings.

Duration: 3 min

Connect all your tools with Aircall

In this video, we’ll show you how to discover new integrations, install your first integration, and manage your integration settings.

Duration: 3 min

Manage Call Settings and Tags

In this video, we’ll show you how to explore your call history, categorize your calls with tags, and control your inbound call traffic.

Product webinars

Duration: 31 min

5 ways to supercharge your customer-facing team performance with Aircall AI [November 2023]

Aircall's latest AI phone system features that are transforming the way sales and support teams operate.

Duration: 28 min

Aircall Analytics & Reporting [June 2023]

Identify trends, analyze performance insights, and become data-driven Sales and Support leaders using your Aircall data.

Duration: 18 min

Aircall Product Roadmap Preview [August 2022]

We’re thrilled to extend to Aircall customers an Insider’s Look into Product Releases underway. Ready to take your Aircall conversations to the next level in 2022 and beyond?

Duration: 42 min

Crafting the Perfect Sales Workflow with Aircall + HubSpot [March 2022]

In this webinar, you'll learn why an Aircall + HubSpot integration is a dream setup for your sales team, all the pre-call and post-call workflows that you can unlock, and how to report on your sales team\'s Aircall activity directly in HubSpot.

Duration: 46 min

Become an Aircall Pro - A Deep Dive Into Aircall Professional [November 2021]

You need to make calls. You need to take calls. But, did you know that there’s so much more that your team could be doing with Aircall? If your team is just using our dialer and IVR solutions, we’d love to open you up to a new world of possibilities!

Duration: 48 min

Solving 4 Common Call Quality Challenges [September 2021]

Aircall is not immune to call quality challenges that have disrupted telecommunications from day one. While call quality may seem like a helpless subject, you should know that there are several factors within your control.

Duration: 46 min

Integrating Sales Calls Into Your Tech Stack [July 2021]

Do your sales tools communicate with Aircall? In this webinar, we’ll be introducing sales teams to our App Marketplace, where you’ll find dozens of popular integrations that will streamline your sales workflows in a heartbeat.

Duration: 47 min

How Aircall Uses Aircall For Support [June 2021]

Would you like to know more about how to best use Aircall for first-class phone support? You’re invited to see first-hand how Aircall’s support team uses our own tool to offer the best customer service possible.