Everyone can contribute
Divide and conquer
Arrange individuals into specialized squads based on their location, function, skill set, or any other relevant attribute.
Create sophisticated strategies
Go beyond single, simple assignments and get creative with complex, collaborative call routing strategies that utilize all your resources.
Monitor group performance
Aggregate and analyze data at a team level to provide better context for individual performance reviews.
Trusted by 15,000+ companies
Trusted by 13,000+ companies
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