Ring Groups

Approach incoming calls with a team mentality.

Everyone can contribute

Divide and conquer

Arrange individuals into specialized squads based on their location, function, skill set, or any other relevant attribute.

Create sophisticated strategies

Go beyond single, simple assignments and get creative with complex, collaborative call routing strategies that utilize all your resources.

Monitor group performance

Aggregate and analyze data at a team level to provide better context for individual performance reviews.

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The phone system for modern business