Queue Callback

Queue callback

Increase customer satisfaction

Let callers know you value their time by giving them the ability to opt out of your queue and be called back later. Nobody likes a lengthy wait.

Reduce call abandonment rates

Before callers grow too tired to stay in your queue, why not offer them a chance to leave on better terms? Callback requests help you simultaneously satisfy these busy callers and reduce the wait for whoever is next in line.

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