Salesforce
Parallel Calls
Some conversations need two tracks when traveling to their destination.
Master your multitasking
Just a moment, please
Need to gather additional context before offering a solution? Pause your current call and start a parallel conversation on a separate number.
Be in two places at once
You may not be a super hero, but nobody needs to know that. The parallel calls feature lets you put a customer on hold, dial another line, then instantly switch back and forth between conversations as needed.
Find resolutions on the first try
Customer satisfaction slips with every extra interaction. Parallel calls help you quickly source all the info you need to get it right the first time.
Trusted by 8,000+ companies
Ready to build better conversations?
Aircall runs on the device you're using right now.
Schedule a demoConnect to the business tools you love
Intercom
Hubspot
Zendesk
Microsoft Dynamics
Shopify
Help Scout
Gorgias
Zapier
Front
Slack
Kustomer
Zoho
Freshdesk
Planhat
Copper
Pipedrive
noCRM.io
Re:amaze
Happy Fox
The phone system for modern business
© Aircall
Privacy PolicyTerms of useSecurityPrivacy FAQsDPASitemap
