Call Commenting & Assignment

Keep helpful info attached to calls as they travel across your team.

Assign calls with context

Increase productivity

Aircall automatically syncs the notes and comments you make during calls to your CRM or Helpdesk — keeping that info accessible to the whole team.

Assign calls

If the conversation can't be resolved on the first call, you can assign a detailed follow-up task to the most qualified team member.

Share contacts

Share multiple contacts with your team to ensure everyone’s up to speed. Team managers can control access to ensure the right info remains private.

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Ready to build better conversations?

Aircall runs on the device you're using right now.

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The phone system for modern business