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Learn everything about VoIP with our VoIP FAQ
What is VoIP?
VoIP, or Voice over IP, is a technology that transmits voice over IP (Internet Protocol) networks. Unlike traditional telephony, which uses physical phone lines, IP telephony makes it possible to place and receive calls over the Internet, and to do so using a variety of devices (smartphone, laptop or desktop, tablet, IP phone, etc.).
Voice calls undergo a series of transformations when placed with VoIP: the sound is transformed into electrical signals, converted into binary, scrambled, transmitted over the Internet, and reconstituted upon arrival. VoIP is an adaptable, customizable solution that multiplies telephony’s potential while reducing call costs. It’s an essential tool for companies, especially within departments that handle high call volumes (customer service, marketing, etc.).
Read more about VOIP
- How VoIP Works, and Why it’s Better for Your Business
The science behind VoIP is complex, but we at Aircall want to help you gain a better understanding of how it works, and why it makes sense to use VoIP technology for your business phone.
- Softphone Solutions for Businesses: Types and Advantages
Softphones eliminate the need for physical desk phones or an office setting. Cloud-based softphone solutions provide productivity and cost-saving benefits.
- What Every Business Should Understand About VoIP Security
We answer some of the biggest security risks involved in using VoIP technology and find out what you can do to protect your business from attack.