What is a VoIP provider?

A VoIP provider is an internet telephone operator whose role is to provide your company with a comprehensive service that enables you to use IP technology to make and receive calls. Consequently, your provider should guarantee you a number of services, such as:

  • software able to process and convert voice calls;

  • network infrastructure that uses the IP network to transmit voice calls;

  • access to servers that can cover your calling area;

  • access to a private communications platform like Voxbone or Twilio, to convert the signal when a call is transferred to a traditional phone line;

  • a technical team to support your company in its use of VoIP technology and to keep your system secure.

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