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Learn everything about VoIP with our VoIP FAQ
What is a VoIP provider?
A VoIP provider is an internet telephone operator whose role is to provide your company with a comprehensive service that enables you to use IP technology to make and receive calls. Consequently, your provider should guarantee you a number of services, such as:
- software able to process and convert voice calls;
- network infrastructure that uses the IP network to transmit voice calls;
- access to servers that can cover your calling area;
- access to a private communications platform like Voxbone or Twilio, to convert the signal when a call is transferred to a traditional phone line;
- a technical team to support your company in its use of VoIP technology and to keep your system secure.
Read more about VOIP
- How VoIP Works, and Why it’s Better for Your Business
The science behind VoIP is complex, but we at Aircall want to help you gain a better understanding of how it works, and why it makes sense to use VoIP technology for your business phone.
- Softphone Solutions for Businesses: Types and Advantages
Softphones eliminate the need for physical desk phones or an office setting. Cloud-based softphone solutions provide productivity and cost-saving benefits.
- What Every Business Should Understand About VoIP Security
We answer some of the biggest security risks involved in using VoIP technology and find out what you can do to protect your business from attack.