Providing great customer service is as simple as being a good friend. Customers want someone they can count on to be there when it matters most, always offering the words they need...

Daniel WeissDecember 27, 2017

4 Minutes

Customer Success

A customer who chooses to call your support team wants a rapid resolution to whatever is on their mind. 33% of respondents consider prioritizing first-call resolution rates the key...

Greg SmoragiewiczSeptember 28, 2017

3 Minutes

Support