The customer support experience is about more than just doing business. It’s about relationships. People have a natural tendency to gravitate toward people and companies they have ...

Nicholas PriceNovember 6, 2020

7 Minutes

Customer Happiness

No sooner than the Thanksgiving leftovers have been put away, some family members will settle down for an afternoon of football while others rush out to shopping malls and retail s...

Nicholas PriceOctober 20, 2020

5 Minutes

eCommerce