Cloud business phone solutions are a great option for building a nonprofit call center. Here is why this affordable and flexible solution is a smart choice for nonprofits and charities.
Nonprofit Call Center: Choosing a Call Center in the Cloud

Nonprofit organizations face absolute business challenges. From fundraising for donations to measuring client success, the nonprofit community is usually more pressed for time—and ...

How to Handle 7 Unexpected Customer Service Scenarios

Working in customer service is usually seen as straightforward and repetitive: Customers ask questions, get answers, and say goodbye—that is, until something else comes up. Many cu...

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