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Contact center as a service or CCaaS is a cloud based subscription service that provides communication tools, like phone system service, to clients.
What Is Contact Center as a Service (CCaaS)?

Today, customers don’t just want a superior customer experience; they expect it. And CCaaS may be your way of giving it to them. It doesn’t matter if you have superior products or ...

Nicholas PriceJune 30, 2020
8 Minutes
Tech
The transition to remote work from an onsite office has taken the world by surprise. This is how Front used cloud-based software tools like Aircall to make the transition to a virtual office possible.
How Front is Transitioning to Remote Work

Aircall and Front have been instrumental in businesses gearing up for prolonged periods of remote work. Thankfully, with nearly three-quarters of Americans having broadband interne...

Erica DingmanApril 20, 2020
6 Minutes
Use Case

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