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GetApp Analysis Declares Aircall a Call Center Software Leader
A Category Breakdown Aircall was recently ranked the No. 2 cloud-based call center software by GetApp, the premier research and review site for businesses exploring SaaS solutions...){kind=small}
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SupportThe Social Science That Explains Customer Service Attrition Rates
February 21, 2018 · 5 Minutes)
Product UpdateAircall Takes (Another) Top Prize At Salesforce Demo Jam
February 16, 2018 · 1 Minute)
Customer SuccessHiring Support Representatives: The 5 Questions You Should be Asking
February 9, 2018 · 6 MinutesBrowse all articles
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Customer SuccessProven Customer Support Tools for Startups With Plans to Scale
February 2, 2018 · 5 Minutes)
Call CenterKeep your customer communications connected with a CRM phone integration
January 26, 2018 · 9 Minutes)
Customer Happiness6 Worries That Melt Away With Cloud-Based Phone Software
January 16, 2018 · 5 Minutes)
Customer SuccessGrasshopper UK Customers: See Aircall’s Seamless Alternative
January 6, 2018 · 2 Minutes)
Call CenterWhat to Do With the Data: Become a Better Support Team Coach
January 3, 2018 · 5 Minutes)
Customer SuccessWhat to Do With the Data: Rate Your Customer Service Traits
December 27, 2017 · 4 MinutesWhat to Do With the Data: Considering Your Call Volume and Duration
It feels good to have the power. That’s right — the power. For those in-the-know, we’re talkin’ about detailed analytics — sophisticated reporting tools that weren’t even...){kind=small}
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Use CaseHow Spotahome Solves Customer Service with Zendesk + Aircall
December 7, 2017 · 2 Minutes)
Customer Happiness4 Moves Guaranteed to Flip Your NPS Score From Good to Bad
December 1, 2017 · 3 Minutes)
SupportDon’t Make These Mistakes When Managing Seasonal Contact Center Employees
November 21, 2017 · 4 Minutes)
Product UpdateAircall Product Update: Simplify and Organize With TEAMS
November 15, 2017 · 2 Minutes)
Call Center4 Quick Fixes That Reduce Call Abandonment Rates Overnight
November 2, 2017 · 4 Minutes)
SupportHow to Reduce Customer Queue Time (Without More Hiring)
October 24, 2017 · 3 Minutes
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