Aircalls 2018 Customer Support Strategy Survey (Full Report)

AircallLast updated on January 17, 2023
1 min

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The report reflects the experiences and opinions of 475 U.S. respondents from a wide array of organizations. Key topics include:

  • Strategic objectives & obstacles

  • Top tracked metrics

  • Most used channels

  • Employee development plans


Published on January 17, 2023.

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