What does it mean to be “The Best”? Is it a fact? An opinion? For Aircall’s recent survey of 475 customer support leaders, it comes down to self-reflection. “Overall, how would you...

Daniel WeissMarch 23, 2018

4 Minutes

News

The desk phone is old fashioned. It’s bulky, boring, costly, and has limited functionality. But at the same time, it’s understandable why this technology has survived into the digi...

Daniel WeissJanuary 16, 2018

5 Minutes

Customer Happiness