Business Communication and VoIP Trends

Sales and marketing alignment is essential to the longevity of your business - these 5 signs will help you identify if your teams are misaligned.

5 Signs Your Sales and Marketing Alignment is Failing You

If your marketers and salespeople are continually at odds with each other and neither department is as productive as you’d like them to be, it signals a time to review the strength...

Nicholas PriceDecember 21, 2020

9 Minutes

Sales

Tech

December 16, 2020

8 Minutes

What Is an Open API Why Have One?

With the upgraded Aircall HubSpot phone integration, sales and support teams will be more agile and productive in their day to day.

Partnerships

December 14, 2020

11 Minutes

Powering Team Workflows with Aircall’s Enhanced HubSpot Integration

Support

December 9, 2020

9 Minutes

5 Must-Haves for Support Teams in 2023

Sales

December 7, 2020

7 Minutes

5 Must-Haves for Sales Teams in 2023

Remote Teams

December 4, 2020

9 Minutes

Distributed vs Remote teams: Understanding the differences

manager and agent talking about customer service experience

Customer Experience

December 2, 2020

10 Minutes

What is Customer Service Experience

Support

November 30, 2020

6 Minutes

10 Most Common Customer Support Mistakes

Tech

November 27, 2020

8 Minutes

The Benefits of VoIP Integrations for Your Call Center

Support

November 23, 2020

9 Minutes

5 Ways to Improve Your Customer Support as a Service

Why Transportation Businesses Need Call Center Software

In the transportation industry, communication is vital, and a transportation call center keeps all the necessary parties well-connected. The transportation industry never sleeps — ...

Nicholas PriceNovember 20, 2020

9 Minutes

Call Center