Call Routing: What Is It How Does It Work?![](https://a.storyblok.com/f/186009/352x352/200c3b3eca/nicks-edited-headshot.png/m/)
When a customer calls in, gets routed directly to a skilled representative, and receives help immediately—its a great day. Call routing eliminates your customers’ pain points of wa...
![](https://a.storyblok.com/f/186009/352x352/200c3b3eca/nicks-edited-headshot.png/m/)
Nicholas PriceApril 30, 2021
6 Minutes
Call Center