For Support teams

Ada

AI & Transcription

Ada is an AI-powered customer service automation platform that makes it easy for businesses to automatically resolve customer service conversations on phone and messaging channels.

Diduenjoy

Surveys

Send satisfaction surveys by SMS after a call and monitor your team’s performance. Automatically collect feedback from your customers to continuously improve the quality of your service.

Intercom

Help Desk

Connect Aircall and Intercom to centralize phone, SMS, and chat communication in one platform and streamline support operations at scale.

Klaus

Quality Assurance

Integrate Klaus with Aircall to measurably improve your customer service quality. Internal feedback is a breeze with Klaus, so you can make every conversation better.

Nicereply

Surveys

Integrate Aircall with Nicereply to send CSAT, CES or NPS surveys automatically after a call.

Planhat

Help Desk

Make and receive phone calls from Planhat, log interactions and let your customer success team focus on your customers.

Playvox WFM

Workforce Management

Playvox WFM for Aircall was built for the omnichannel contact centers of today. AI-driven forecasts & schedules for all of your channels (voice, email, chat, etc.).

Plecto

Data & Reporting

Easily import data from Aircall to Plecto, a customizable visualization tool giving you real-time insights into your most important business KPIs.

Postcall.io

Surveys

After call surveys by SMS and email, built for Aircall.

Segment

Data & Reporting

Aggregate Aircall phone events and call details as a source for your data warehouse

Voxpay

Payments & Billing

Secure remote credit card payments over the phone. Voxpay is certified PCI-DSS Level 1.

Zapier

Data & Reporting

Connect Aircall to any third-party software to automate your workflows. Our Zapier integrations allows you to do that in just a few clicks.