For Support teams

Ada

AI & Transcription

Ada is an AI-powered customer service automation platform that makes it easy for businesses to automatically resolve customer service conversations on phone and messaging channels.

Demodesk

AI & Transcription

Demodesk's AI-powered platform automates sales coaching and offers actionable insights to improve performance.

Desku

For Support teams

Desku.io is an AI-powered customer support software designed to automate customer service tasks of your business

Freshdesk

Help Desk

Freshdesk, is a leading solution, trusted by over 50,000 customers, to optimize customer support operations.

Grain

AI & Transcription

Grain records, transcribes, and summarizes your calls with customizable AI-prompts, allowing you to focus on the conversation without worrying about taking notes.

Intercom

Help Desk

Connect Aircall and Intercom to centralize phone, SMS, and chat communication in one platform and streamline support operations at scale.

Klaus

Quality Assurance

Integrate Aircall with Klaus for a scaled, automated customer support quality assurance process driven by AI. Quantify and improve conversation quality, track real-time quality KPIs with ease, and make data-driven decisions.

Nicereply

Surveys

Integrate Aircall with Nicereply to send CSAT, CES or NPS surveys automatically after a call.

Odoo

CRM

Supercharge productivity and customer experiences with seamless Aircall + Odoo integration.

Planhat

Help Desk

Make and receive phone calls from Planhat, log interactions and let your customer success team focus on your customers.

Playvox WFM

Workforce Management

Playvox WFM for Aircall was built for the omnichannel contact centers of today. AI-driven forecasts & schedules for all of your channels (voice, email, chat, etc.).

Plecto

Data & Reporting

Create real-time dashboards, use gamification, and track Aircall data. Boost team performance and motivation.

Postcall.io

Surveys

After call surveys by SMS and email, built for Aircall.

Salesmsg

SMS

Send, receive, and manage SMS text message conversations using your existing Aircall phone numbers.

Segment

Data & Reporting

Aggregate Aircall phone events and call details as a source for your data warehouse

Voxpay

Payments & Billing

Secure remote credit card payments over the phone. Voxpay is certified PCI-DSS Level 1.

Voyc

Quality Assurance

Voyc is an AI-powered conversation intelligence and compliance monitoring solution tailored for continuous improvement in customer-facing operations.

Zapier

Data & Reporting

Connect Aircall to any third-party software to automate your workflows. Our Zapier integrations allows you to do that in just a few clicks.