For Support teams

Ada

AI & Transcription

Ada is an AI-powered customer service automation platform that makes it easy for businesses to automatically resolve customer service conversations on phone and messaging channels.

Klaus

Quality Assurance

Integrate Aircall with Klaus for a scaled, automated customer support quality assurance process driven by AI. Quantify and improve conversation quality, track real-time quality KPIs with ease, and make data-driven decisions.

Nicereply

Surveys

Integrate Aircall with Nicereply to send CSAT, CES or NPS surveys automatically after a call.

Planhat

Help Desk

Make and receive phone calls from Planhat, log interactions and let your customer success team focus on your customers.

Playvox WFM

Workforce Management

Playvox WFM for Aircall was built for the omnichannel contact centers of today. AI-driven forecasts & schedules for all of your channels (voice, email, chat, etc.).

Postcall.io

Surveys

After call surveys by SMS and email, built for Aircall.

Segment

Data & Reporting

Aggregate Aircall phone events and call details as a source for your data warehouse

Voxpay

Payments & Billing

Secure remote credit card payments over the phone. Voxpay is certified PCI-DSS Level 1.

Voyc

Quality Assurance

Voyc is an AI-powered conversation intelligence and compliance monitoring solution tailored for continuous improvement in customer-facing operations.

Zapier

Data & Reporting

Connect Aircall to any third-party software to automate your workflows. Our Zapier integrations allows you to do that in just a few clicks.