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Freshdesk
Help Desk
Connect Aircall to Freshdesk and integrate your phone lines with the rest of your support channels.
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Freshdesk![Access a caller's ticket history right from the Aircall app - no more manual searching.](https://a.storyblok.com/f/157376/1428x931/ddc8a17ac9/freshdesk-01.png/m/)
With the Aircall - Freshdesk integration, you have your call center software integrated with your support channel all in one place.
Freshdesk phone system integration
For every voicemail and call you receive on Aircall, a ticket is created in Freshdesk and assigns it to the proper customer. Agents can create personalized interactions with customers by having their customer contact history displayed in a screen pop as soon as they call in.
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