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Quality Assurance


AI & Transcription

Aircall customers can use Enthu’s speech AI and conversation intelligence to empower calling teams to speed up their call QA process by 10X, surface multiple coaching opportunities and build a collaborative team culture.


Quality Assurance

Easily evaluate calls and provide insightful, timely feedback to your agents.


Quality Assurance

Integrate Aircall with Klaus for a scaled, automated customer support quality assurance process driven by AI. Quantify and improve conversation quality, track real-time quality KPIs with ease, and make data-driven decisions.


Quality Assurance

Enable QA managers to listen to call recordings and leave targeted agent feedback.

Playvox QM

Quality Assurance

Playvox QM integrates with Aircall, connecting your user and interaction data. Playvox is a unified QM solution that includes evaluation, coaching, and gamification, within a single UI.


Quality Assurance

Voyc is an AI-powered conversation intelligence and compliance monitoring solution tailored for continuous improvement in customer-facing operations.

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