AI & TranscriptionFor Sales teamsFor Support teams

Grain records, transcribes, and summarizes your calls with customizable AI-prompts, allowing you to focus on the conversation without worrying about taking notes.

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About Grain

  • Grain is an AI-powered conversation recording tool that makes it easy for people in customer-focused roles to automate note-taking, record-keeping, and insight capture from every customer conversation. Unlike regular meeting recordings, notes tools, Grain is simple, accessible, and affordable for all roles. Anybody can easily gather customers insights, and share directly into tools like Slack, Notion, HubSpot, Salesforce, and more to create customer-aligned teams and accelerate your deal activity.

Grain & Aircall Integration

  • Automate Note-taking:
    Grain automates note-taking and data entry so that your team can focus on selling. It updates your CRM records, including Contacts, Companies, and Deals, with a note containing a link to view the call recording, participant info, description, and AI summary. Access calls, notes, and insights in your CRM without manual call logging.

  • Better pipeline visibility:
    When you integrate Grain with Aircall, you get complete visibility into your team’s conversations and understand what’s going on in your deals right from within Grain. Grain adds new notes to your deals every time your team meets with prospects, allowing you to effortlessly monitor and stay up-to-date on their engagement.

  • Coach your team:
    With conversation data and insights from calls directly available in Grain, you can proactively review and identify coaching opportunities to accelerate deals in the pipeline. Rather than relying on reps to report on calls, use this information during one-on-ones to pressure-test and de-risk existing deals.


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