It’s a tough time to be reading news headlines if you happen to be a human working in customer service: 85% of Customer Service Interactions to be Handled Without Humans By 2020 67...

Greg SmoragiewiczOctober 16, 2018

5 Minutes

News

High customer service attrition rates can sink an otherwise promising business, but this stubborn problem is solvable. Even if repetitive tasks, infrequent breaks, and irrational c...

Daniel WeissFebruary 21, 2018

5 Minutes

Support