Where Will Humans Fit in the Future of Customer Service? [Event Recap]![](https://a.storyblok.com/f/186009/2560x2173/aed2fcc798/headshot-scaled.jpg/m/)
It’s a tough time to be reading news headlines if you happen to be a human working in customer service: 85% of Customer Service Interactions to be Handled Without Humans By 2020 67...
![](https://a.storyblok.com/f/186009/2560x2173/aed2fcc798/headshot-scaled.jpg/m/)
Greg SmoragiewiczOctober 16, 2018
5 Minutes
News