Cloud business phone solutions are a great option for building a nonprofit call center. Here is why this affordable and flexible solution is a smart choice for nonprofits and charities.
Nonprofit Call Center: Choosing a Call Center in the Cloud

Nonprofit organizations face absolute business challenges. From fundraising for donations to measuring client success, the nonprofit community is usually more pressed for time—and ...

humans vs algorithms in hiring
After-Call Work: What Is It and Why Is It Important?

Contrary to popular opinion, business phone calls dont actually end at the click. Although the customer has left, Sales and Support professionals still have work to do before start...

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