Identity Crisis
Who Shouldn’t Pursue a Career in Sales?

I’m lucky enough to be at a fast-growing software company that’s made building its sales team a top priority. Aside from training new reps to become rockstars at their craft, I spe...

eCommerce holiday support
How To Get Ahead Of Holiday Support Spikes

Things change during the holidays. Friends and family members reunite, people eat more than they should, and support teams grapple with hundreds of customer service tickets. The Na...

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