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SaaS customer support provides customers of a software company with a dedicated service channel to better received support on a software.
The Importance of SaaS Customer Support

Customer service is the heartbeat of your software business and SaaS customer support is the key to offering exceptional service that leaves your customers feeling valued and respe...

Nicholas PriceAugust 10, 2020
7 Minutes
Support
Contact center as a service or CCaaS is a cloud based subscription service that provides communication tools, like phone system service, to clients.
What Is Contact Center as a Service (CCaaS)?

Today, customers don’t just want a superior customer experience; they expect it. And CCaaS may be your way of giving it to them. It doesn’t matter if you have superior products or ...

Nicholas PriceJune 30, 2020
8 Minutes
Tech

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