SMS business texting is an easy, convenient way to meet customers where they’re at. As you build your omnichannel communication plan, incorporating SMS is a key way to take your st...

Emily GregorDecember 29, 2021

2 Minutes

Tech

There’s no doubting the value of good customer service. 54% of people consider good customer service to be a major factor in their decision to do business with a company. That’s wh...

Olivier PailhèsNovember 3, 2021

12 Minutes

Customer Success