Support teams don’t have it easy. It takes grit, determination, and perseverance to spend day after day helping customers learn, use, and understand a product.  But a tough job doe...

The desk phone is old fashioned. It’s bulky, boring, costly, and has limited functionality. But at the same time, it’s understandable why this technology has survived into the digi...

Daniel WeissJanuary 16, 2018

5 Minutes

Customer Happiness