Live Customer Support: How Agents Can Excel in Real Time

Theres nothing more terrifying than giving a speech in front of a live audience—except maybe improvising live customer support. Thats why Aircall and MaestroQA gathered a crew of c...

cold calling guide
6 Worries That Melt Away With Cloud-Based Phone Software

The desk phone is old fashioned. It’s bulky, boring, costly, and has limited functionality. But at the same time, it’s understandable why this technology has survived into the digi...

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