Bill Thompson is head of Customer Happiness and was employee #3 @Olark. At Olark, Customer Success is way more than a department of a distinct function; it truly is part of the com...

Olivier PailhèsAugust 25, 2015

3 Minutes

Startup Journey

Im very proud to announce that Aircall just raised a seed round of $800k to make phone support insanely easy for all SMBs. Were launching! Startups and SMBs in need of an easy solu...

Olivier PailhèsJune 2, 2015

1 Minutes

Customer Happiness